Terrence L Hall
LPC-Associate
Humble,TX
Summary
Dedicated and compassionate Mental Health Professional known for strong clinical assessment and treatment plan development skills. Committed to supporting client-centered care through effective communication, collaboration, and empowerment.
Overview
6
6
Certificates
7
7
years of professional experience
Work History
Qualified Mental Health Associate
Assurance Therapeutic Outreach
06.2022 - Current
- Conducted therapeutic interventions for clients, fostering improvement in emotional well-being and coping strategies.
- Coordinated with multidisciplinary teams to create customized care plans for varied mental health requirements.
- Evaluated client progress through accurate documentation of behavioral changes and treatment responses.
- Informed clients about mental health resources fostering self-advocacy and community engagement.
- Conducted intake assessments to evaluate client needs and establish rapport effectively.
- Implemented crisis intervention techniques, ensuring safety and de-escalation in high-stress situations.
- Safeguarded clients'' well-being by identifying and reporting signs of abuse or neglect to appropriate authorities.
- Educated clients on coping strategies for managing symptoms of mental illness, promoting self-care practices for long-term wellbeing.
- Contributed to the continuous improvement of mental health programs by offering constructive feedback on policies and procedures.
- Conducted thorough initial assessments of new clients, identifying key areas of concern to inform appropriate treatment planning.
- Developed rapport with diverse clientele using cultural awareness and sensitivity towards each individual''s unique background and experiences.
- Supported clients'' recovery by conducting regular progress assessments and adjusting treatment plans accordingly.
- Served as an advocate for clients, collaborating with external agencies to coordinate additional resources and support services when necessary.
- Participated in ongoing professional development opportunities to stay current on best practices within the mental health field.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Generated detailed summaries on clients' mental health status and treatment advancement.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Lead IV Pharmacy Technician
United Health Group, Optum
03.2019 - 06.2022
- Supervised daily pharmacy operations to ensure compliance with regulatory standards.
- Trained and mentored junior technicians on medication preparation and dispensing procedures.
- Implemented workflow improvements, enhancing efficiency in medication distribution processes.
- Collaborated with healthcare teams to optimize patient care through accurate medication management.
- Conducted quality assurance checks to maintain high standards of pharmaceutical services.
- Managed inventory control systems to minimize waste and streamline supply chain operations.
- Developed strong relationships with nursing staff, fostering open communication channels that ultimately improved patient care outcomes.
- Maintained comprehensive documentation of all compounding activities in accordance with state regulations, ensuring accurate record-keeping for future reference or auditing purposes.
- Provided guidance and mentorship to junior pharmacy technicians, supporting their professional development and helping them grow within the organization.
- Collaborated with pharmacists to develop standardized protocols for common IV preparations, improving consistency across the department.
- Reduced medication errors by conducting thorough quality control checks on all compounded sterile preparations.
- Worked closely with pharmacists to review patient profiles for medication appropriateness, ensuring safe and effective therapy for all patients receiving IV medications.
- Enhanced medication safety by implementing a system for double-checking high-risk IV medications.
- Conducted routine audits of IV preparation processes to identify areas for improvement and implement corrective actions as needed.
- Maintained a clean and safe environment within the IV room through regular cleaning schedules and adherence to USP 797 guidelines.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Managed opening and closing duties for the pharmacy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Master of Education - Clinical Mental Health Counseling
Lamar University
Beaumont, TX 05.2001 -
Associate of Applied Science - Liberal Arts And Sciences
Lone Star College
Houston, TX 05.2001 -
Bachelor of Science - Health And Behavioral Science
University of Houston
Houston, TX 05.2001 -
Certified Pharmacy Technician - Pharmacy
Remington College
Houston, TX 05.2001 -
Skills
Clinical assessment
Behavioral assessment
Psychological assessment
Crisis response training
Patient advocacy
Care plan development
Treatment Planning
Individual counseling
Therapeutic dialogue
Suicide prevention
Trauma-informed care
Anger management
Behavior management
Goal setting assistance
Progress monitoring
Clinical documentation
Discharge coordination
Family support
Patient education
Multicultural competence
Relationship building
Interdisciplinary teamwork
Professional ethics
Data protection
Analytical thinking
Problem-solving
Organizational management
Decision-making processes
Communication strategies
Active listening
Empathy development
Adaptability
Psychotherapeutic techniques
Certification
Counseling on Access to Lethal Means
Timeline
Qualified Mental Health Associate
Assurance Therapeutic Outreach
06.2022 - Current
Lead IV Pharmacy Technician
United Health Group, Optum
03.2019 - 06.2022
Associate of Applied Science - Liberal Arts And Sciences
Lone Star College
05.2001 -
Master of Education - Clinical Mental Health Counseling
Lamar University
05.2001 -
Bachelor of Science - Health And Behavioral Science
University of Houston
05.2001 -
Certified Pharmacy Technician - Pharmacy
Remington College
05.2001 -