Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terressa Dobbs

Colorado Springs,CO

Summary

10 years sales experience, most notably as a work study at PPCC Bookstore. I was able to balance job duties while also studying for my degree.


7 years experience as an office assistance for a foster care agency. While working there, I began to pick up shifts working for the group home and Annex Independent living program. I soon discovered I had a passion for working with troubled youth, and began to work with them full time while also maintaining my office duties.


7 years experience being a care provider. Maintaining CNA duties, while also offering emotional support.

Overview

26
26
years of professional experience

Work History

Homemaker

R & A Homecare
Colorado Springs, CO
08.2019 - Current
  • Completed dusting, washing dishes, laundry and vacuuming for patients.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted younger clients with learning to do household tasks.

Care Provider

R & A Homecare
Colorado Springs, CO
08.2020 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Completed errands for patients, did shopping, and picked up other necessities.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Promoted social, emotional and physical health through diverse activities.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Adapted environments to meet changing physical and mental conditions.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Maintained safety by removing hazards and correcting problems.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

CNA

MGA Home Healthcare
Colorado Springs, CO
08.2015 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Youth Counselor

A Kidz Hope Home And Annex
Colorado Springs, CO
08.2008 - 08.2014
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Liaised with parents and caregivers to provide updates on progress and behavior.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.
  • Implemented variety of fun and recreational activities for residents.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Performed in advocacy capacity for troubled youth to provide access to resources.
  • Interacted with troubled youth and offered resources and programs to surmount challenges.
  • Assisted children and teens with homework, quizzed on material prior to tests and signed off on assignments.
  • Wrote reports for family and caregivers, documenting progress, challenges and therapy milestones.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Taught independent living skills such as taxes, cooking, finding health care.

Office Assistant

A Kidz Hope Homes Inc
Colorado Springs, CO
08.2007 - 08.2014
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Developed correspondence letters, memos and emails.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Drafted common document templates for use by executives and employees.
  • Maintained staff directory and company policy handbook for human resources department.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Edited letters and other documents to keep all company materials free of grammar errors.
  • Arranged meetings for Executive Directors and coordinated resources for use by all attendees.
  • Checked for adherence to Colorado state rules and regulations.
  • Maintaining employee personnel files.

Sales Associate

PPCC Bookstore
Colorado Springs, CO
08.2002 - 08.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential students.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding classes and financial aid.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Tracked stock using company inventory management software.

Education

Associate of Arts - Anthropology

PPCC
Colorado Springs, CO

QMAP

Private Instruction
Colorado Springs, CO

CPR/BLS - Medical

MGA Homecare
Colorado Springs, CO

Skills

  • CPR Certification
  • Service Documentation
  • Sound Judgment
  • Clear Communication
  • Team Collaboration
  • Needs Assessment
  • Client Records Management
  • Caring Companionship
  • Personal Hygiene Assistance
  • Patient Ambulation
  • Time Management
  • Relationship Building
  • Household Cleaning
  • First Aid Certification
  • Attentive to People
  • Schedule Maintenance
  • Documentation and Recordkeeping
  • Medication Administration
  • Infection Prevention and Control
  • Meal Planning
  • Condition Monitoring

Timeline

Care Provider

R & A Homecare
08.2020 - Current

Homemaker

R & A Homecare
08.2019 - Current

CNA

MGA Home Healthcare
08.2015 - Current

Youth Counselor

A Kidz Hope Home And Annex
08.2008 - 08.2014

Office Assistant

A Kidz Hope Homes Inc
08.2007 - 08.2014

Sales Associate

PPCC Bookstore
08.2002 - 08.2004

Associate of Arts - Anthropology

PPCC

QMAP

Private Instruction

CPR/BLS - Medical

MGA Homecare

Similar Profiles

CREATE PROFILE
Terressa Dobbs