Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrette Mitchell

Jacksonville,FL

Summary

An organized, reliable professional adept at managing multiple priorities with a positive attitude, meeting goals under pressure, adapting to new situations while maintaining courteous communication with teammates and clients. Seeking to transition my skills to the insurance sector in a stimulating environment with opportunities for claims adjuster training and career progression.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Director of Guidance

The Covenant School Of Jacksonville
Jacksonville, FL
08.2015 - 06.2022
  • Collaborated with administration & teachers to develop plans to increase student academic performance & overcome social issues
  • Counseled students regarding course selection, class scheduling, registration and career planning.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Developed & maintained dual enrollment partnership with FSCJ
  • Provided current & accurate college advising to students & parents
  • Planned, coordinated,& chaperoned senior & other student trips
  • Created PowerPoints, handouts & organizing resources to assist parents & students to systematically plan for post-secondary success
  • Maintained strong professional & personal relationships with students & parents to assist in navigating academic & personal goals
  • Research & distributed resources & information for scholarships, internships, & community services
  • Coordinated school-wide standardized testing.
  • Participated in professional development to remain current with school counseling practices and led team development.
  • Recognized and utilized students' individual interests to translate into meaningful academic and post-secondary planning.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.

Client Service Support Associate

Florida Baptist Covenant
Jacksonville, FL
08.2014 - 04.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Verified & reconciled daily monetary member contributions
  • Managed mailroom - outgoing & incoming mail
  • Introduced clients to available online resources and services to increase knowledge & convenience.

Homemaker

Homemaker (Self)
Jacksonville, FL
02.1999 - 08.2013
  • Provided excellent care to my family
  • Educated my children
  • Organized and maintained household finances, activities and domestic needs

Education

Bachelor of Business Administration - Management & Administration

University of North Florida
Jacksonville, FL
05.1998

Associates of Arts -

Florida State University
Tallahassee, FL
08.1995

Skills

  • Proficient in Microsoft Word, Excel & PowerPoint
  • Excellent Verbal & Grammatical Skills
  • Task Oriented & Self-Motivated
  • Outstanding Customer Service & Interpersonal Skills
  • Keen attention to details
  • Sourcing and Compiling Information
  • Sharp Reading Comprehension Ability

Certification

6-20 All Lines Claims Adjuster

Timeline

Director of Guidance

The Covenant School Of Jacksonville
08.2015 - 06.2022

Client Service Support Associate

Florida Baptist Covenant
08.2014 - 04.2015

Homemaker

Homemaker (Self)
02.1999 - 08.2013

Bachelor of Business Administration - Management & Administration

University of North Florida

Associates of Arts -

Florida State University

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Terrette Mitchell