Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terri Allen

Terri Allen

Summary

Qualified office assistant with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.



Overview

15
15
years of professional experience

Work History

Medical Records Tech

Physicians Housecalls/Ennoble Care
09.2021 - 11.2024
  • Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
  • Kept accurate log of requests for medical information and records.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Facilitated smooth transitions between care providers by promptly transferring medical records upon request.
  • Responsible for charting new patients for up to 25 physicians.

Medical Records Technician

Texas Oncology
05.2018 - 02.2021
  • Responsible for charting new patients for up to 8 physicians
  • Answer phones
  • When medical records are requested, I make sure to get those to the requested doctor's office
  • I also scan in system, any paperwork that comes into the office for the doctors
  • I help patients with appropriate paperwork when transferring physicians or moving
  • I am a very fast learner and always excited to take on new tasks
  • I pride myself on being organized and being able to prioritize duties when faced with multiple things

Office Administrator

MEMORY GARDENS CEMETERY
06.2016 - 03.2018
  • Put in contracts, AR/AP, help families when needed, answer a 3 line phone, on boarding all new employees with appropriate paperwork
  • Scheduled all staff meetings, calculated and verified all hours related to payroll
  • Various day to day operations and made sure all client files were in order
  • Prepared all documents for internal and TDB audits

Front Desk Receptionist

PANHANDLE EYE GROUP
10.2014 - 06.2016
  • Answer phones, check in patients, create patient files for next day surgeries, balance all cash payments, customer service and insurance verifications

Cashier/Manager

Pak A Sak
06.2009 - 08.2014
  • Handled cash at time of purchase, food concierge, pos experience, ordering and receiving for store, maintained staff of 8-12 people
  • Cashier for from 09-2012, then offered manager from 2012-2014

Education

High School Diploma -

Amarillo High School
Amarillo, Texas

Skills

  • Customer service
  • File organization
  • Data entry
  • Payment collection
  • Records management
  • Supply ordering
  • Bookkeeping
  • Telephone reception
  • Verbal communication
  • Payroll
  • Calendar management
  • Inbound phone call handling

Timeline

Medical Records Tech

Physicians Housecalls/Ennoble Care
09.2021 - 11.2024

Medical Records Technician

Texas Oncology
05.2018 - 02.2021

Office Administrator

MEMORY GARDENS CEMETERY
06.2016 - 03.2018

Front Desk Receptionist

PANHANDLE EYE GROUP
10.2014 - 06.2016

Cashier/Manager

Pak A Sak
06.2009 - 08.2014

High School Diploma -

Amarillo High School

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