Terri Allen
Green Valley,AZ
Overview
2026
2026
years of professional experience
Work History
Cashier / Order Puller
Safeway
12.2023 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Fry's Marketplace
06.2022 - 10.2023
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced customer loyalty by participating in rewards program enrollment.
Cashier
Winn-Dixie Supermarkets
12.2021 - 04.2022
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Enhanced shopping experience, provided product information and location assistance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Electronics Sales Associate
Walmart
02.2021 - 05.2021
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Cashier
Ace Hardware
08.2019 - 12.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced customer service experience by efficiently processing purchases and returns.
Deli Customer Service Clerk
Sprouts Farmers Market
03.2018 - 02.2019
- Increased sales by regularly updating product knowledge and cross-selling related items.
- Exhibited strong attention to detail when slicing meats, cheeses, and other products for optimal presentation.
- Assisted in training new employees, sharing best practices for excellent customer service.
- Generated repeat business through exceptional customer interactions, building rapport with regular patrons of the deli counter.
- Adhered to strict food safety protocols while preparing sandwiches, salads, and other menu items for customers on the go.
- Prepared custom orders accurately, meeting customers'' specific needs and preferences.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Volunteer
The Animal League of Green Valley
10.2017 - 04.2018
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Completed daily domestic tasks in shelters and non-profit sales in their retail store.
Grocery Clerk
Sprouts Farmers Market
01.2016 - 04.2016
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Assisted customers in locating products, enhancing shopping experience.
Team Leader Manager
Fresh and Easy Neighborhood Market
05.2014 - 08.2015
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Merchandiser
Home Depot
Timeline
Cashier / Order Puller
Safeway
12.2023 - 07.2025
Cashier
Fry's Marketplace
06.2022 - 10.2023
Cashier
Winn-Dixie Supermarkets
12.2021 - 04.2022
Electronics Sales Associate
Walmart
02.2021 - 05.2021
Cashier
Ace Hardware
08.2019 - 12.2020
Deli Customer Service Clerk
Sprouts Farmers Market
03.2018 - 02.2019
Volunteer
The Animal League of Green Valley
10.2017 - 04.2018
Grocery Clerk
Sprouts Farmers Market
01.2016 - 04.2016
Team Leader Manager
Fresh and Easy Neighborhood Market
05.2014 - 08.2015
Merchandiser
Home Depot