Terri Andrade
Administrative Assistant
Du Quoin,IL
Summary
Multi-tasking Administrative Professional well-known for creating positive workplace culture. Demonstrated expertise in healthcare, university, and construction settings. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Office Manager
Southern Illinois University At Carbondale
Carbondale, IL
08.2021 - Current
- Prepared faculty documents for use throughout the semester.
- Maintained textbook inventory and procured new books as needed.
- Prepared faculty assessments, evaluations and other reports.
- Coordinated special events hosted by the Mathematical Department, such as Math Field Day for over 800 students, Expanding Your Horizons for young girls to get them interested in the sciences, and other conferences throughout the year.
- Sourced vendors for special events needs and negotiated contracts and pricing.
- Implemented event management techniques to overcome obstacles and increase team productivity.
- Maintained computer and physical filing systems.
- Oversaw office inventory by ordering supplies and other special items needed.
- Supervised staff of 2 Student Workers by implementing company policies, protocols, work rules and disciplinary action.
- Supervised and guided student employees and responded quickly to questions to improve understanding of job responsibilities.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Completed bi-weekly payroll for 2 student employees.
- Used company Purchasing Card to purchase supplies as needed. Reconciled and prepared documentation for purchases.
- Monitored expenditures to mitigate risk of overages.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Accomplished multiple tasks within established timeframes.
- Numerous and various other tasks as needed.
Front Office Support
Compac International
Carbondale, IL
11.2019 - 09.2021
- Followed up with clients and specialists to inquire about experience and collect reports.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed attendance calendar for office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Advised regarding delays and special circumstances.
- Volunteered to help with special projects of varying degrees of complexity.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Drafted common document templates to reduce time spent creating documents from scratch.
Project Assistant
People Ready/Swinerton Construction
Coulterville, IL
09.2020 - 01.2021
- Created and updated records and files to maintain document compliance.
- Completed multiple tasks simultaneously to optimize project completion.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained inventory of office supplies.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Performed work according to project schedules and established quality standards.
- Tackled array of tasks under watchful eye of project manager.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled administrative duties, filing and errands.
- Stayed up to date on document control standards specializing in Safety.
Education
Associate of Arts - Health Information Technology
DeVry University
Downers Grove, IL 05.2001 -
Skills
Office management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you can’t feed a team with two pizzas, it’s too large
Jeff Bezos
Timeline
Office Manager
Southern Illinois University At Carbondale
08.2021 - Current
Project Assistant
People Ready/Swinerton Construction
09.2020 - 01.2021
Front Office Support
Compac International
11.2019 - 09.2021
Associate of Arts - Health Information Technology
DeVry University
05.2001 -
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