Terri Brown

Jenkins and Wynne Ford

03.2021 - Current

Complete reports promptly, ensuring 100% of deadlines are met
Discuss reports and concerns with leaders utilizing knowledge of local, state, and federal employment laws and regulations, offering reliable input to impact decision making
Participate in department meetings with a team player mentality, accurately disseminating information on agency services, requirements, and procedures
Interact with customers using superior communication skills, proactively resolving problems and responding inquiries
Foster robust relationships through open and frequent correspondence, diligently working to promote a positive environment
Correct account data promptly to guarantee access to accurate customer information
Operate company software expertly, effectively completing contract forms, change of address records, and service discontinued orders
Accomplish multiple duties by being highly organized and prioritizing skillfully, earning a reputation for quality performance

Stylemaster

04.2019 - Current

Active listening - giving full attention to what other people are saying, taking time to understand the points are being made, asking questions as appropriate, and not interrupting at inappropriate times
Determine sources of personnel issues through an in-depth review of statistical data, responsibly recommending areas of improvement
Talking to others to convey information effectively
Understands written sentences and paragraphs in work-related documents
Adjusting actions concerning other's actions
Bringing others together and trying to reconcile differences
Being aware of others' reactions and understanding why they react as they do
Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems
Managing one's own time and the time of others
Persuading others to change their minds or behaviors
Explain company information (policies, procedures, job duties, compensation, employee benefits, etc.) confirming current and prospective employees understand the expectations
Manage evaluation, classification, and rating of job positions based on HR best practices, leading to the attracting and retaining top talent
Actively looking for ways to help others

Style America

03.2006 - 02.2015

Directed disciplinary meetings and terminations according to company policies, demonstrating the ability to negotiate sensitive situations
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Monitoring and assessing the performance of individuals, organizations, and myself to make improvements or take corrective action
Determining how a system should work and how changes in conditions, operations, and the environment affects the outcomes
Delegated and prioritized tasks by focusing on business needs, successfully influencing the achievement of goals and objectives
Developed recruiting strategies in partnership with the leadership team, building a proven track record for providing actionable solutions
Active learning-Understanding the implications of new information for both current and future problems solving and decision-making
Management of Personnel resources by directing people as they work, motivating, and developing skills essential to the job
Complex problem-solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Performance appraisals
Terminations
Judgment and Decision-Making- Considering the relative costs and benefits of potential action to choose the most appropriate one

Summary