Terri Castillo
Winter Haven,FL
Summary
Respond to customers' request including repair or replacement of sprinklers, pumps and controllers. Identify, locate and repair leaks on irrigation pipe including poly and PVC.
Overview
10
10
years of professional experience
Work History
Irrigation Technician
The Great Outdoors Land Management
05.2023 - Current
- Assistant on irrigation repairs, installing fencing, weed eating, mowing, replanting, mulching, tree trimming, and any other projects that arise. Also Drive workers to locations safely. Job also requires that all debris are Picked up after each project, Tidiness is key. Company would manage over 50 customers per day ,which help increased sales at 10%.
Crew Leader
Wright LLC
01.2023 - 08.2023
- As crew leader responsibilities was driving crew members to work safely also filling all paperwork out accordingly each morning, job also required (MOT)motion traffic control's make sure all signs and cones are set up accordingly to (DOT)department of traffic standard. After each shift responsibilities also required that make sure each individual gets there time in and there time out.
Customer Service Representative
GC Services Call Center
02.2015 - 10.2015
- When it came to inbound calls responsibility was to make sure customers were satisfied with results of calls. When it comes to outbound calls remind customers of upcoming bills and to make payment arrangements. Job also insisted to understand customers needs, Thanking customers and promoting a positive, helpful and friendly environment and to ensure they leave with a great impression.
Quality Control Inspector
Florida Caribbean Distillers
02.2014 - 12.2014
- Every Morning m responsibility would be to start the conveyer machine up and make sure it ran proper. Once running i was responsible for quality control for the products that would come through. At times I would also package products of the conveyer machine and palletize them for shipping. After each shift i would make sure my area is cleaned up and get ready for the next day.
Education
High School Diploma -
Jefferson Adult/Community Center
Tampa, FL10.2011
Skills
- System Maintenance
- Workflow Efficiency
- Team Goals
- Technical Documentation
- Customer Service
- Team Leader
- Communication skills
- Critical thinking
Timeline
Irrigation Technician
The Great Outdoors Land Management
05.2023 - Current
Crew Leader
Wright LLC
01.2023 - 08.2023
Customer Service Representative
GC Services Call Center
02.2015 - 10.2015
Quality Control Inspector
Florida Caribbean Distillers
02.2014 - 12.2014
High School Diploma -
Jefferson Adult/Community Center
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