Terri Cleveland
Lookout Mountain,GA
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
12
12
years of professional experience
Work History
Crew Member
Connie's Snowcones
03.2020 - 08.2023
- Worked the snowcone truck and other areas of the prep site/warehouse.
- Worked well with teammates and accepted coaching from owner.
- Took and prepared orders and collected payments.
- Collaborated with team members to load supplies and complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of my truck to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
CNA
Rosewood Nursing Home
01.2018 - 11.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
NHC Nursing Home
02.2017 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Stocking Associate
Ace Hardware
02.2016 - 12.2017
- Placed products in correct storage locations of the nuts & bolts section to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Answered queries and concerns and assisted customers with product selections.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Crew Team Member
SUBWAY®Restaurants
05.2011 - 12.2015
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter and other areas of the kitchen & restaurant.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Assisted other team members to achieve goals.
Education
GED -
GED
Chattanooga, TNSkills
- Customer Service
- Order Management
- Equipment Maintenance
- Telephone Etiquette
- Time Management
- Safety
- Salesmanship
- Inventory Restocking
Timeline
Crew Member
Connie's Snowcones
03.2020 - 08.2023
CNA
Rosewood Nursing Home
01.2018 - 11.2020
CNA
NHC Nursing Home
02.2017 - 12.2018
Stocking Associate
Ace Hardware
02.2016 - 12.2017
Crew Team Member
SUBWAY®Restaurants
05.2011 - 12.2015
GED -
GED
Similar Profiles
Aiden "Rayne" MartinAiden "Rayne" Martin
Snowcone Clerk at Ole Brook Snowcones & SnacksSnowcone Clerk at Ole Brook Snowcones & Snacks
Roselyn GalvanRoselyn Galvan
Cashier at Jami's SnowconesCashier at Jami's Snowcones
Carolyn HenryCarolyn Henry
Owner/Operator at Slurpz Snowcones And MoreOwner/Operator at Slurpz Snowcones And More