Terri Coe
Hastings,NE
Summary
A seasoned Senior Executive at Edgewood Healthcare, I excel in operations management and fostering interpersonal relations. My leadership significantly enhanced productivity and profitability, achieving operational excellence. Skilled in strategic planning and problem-solving, I promote a culture of continuous improvement and effective team coordination, ensuring outstanding customer service and employee development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Executive
Edgewood Healthcare
01.2014 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Education
Diploma - High School
Fairbury High School
Fairbury, NE05.1981
Skills
- Operations management
- Report preparation
- Cross-functional team coordination
- Staff management
- Operational leadership
- Expense reporting
- Policy development
- Scheduling
- Strategic planning
- Business planning
- Human resources management
- Operations oversight
- Business development
- Problem-solving
- Time management
- Decision-making
- Documentation and reporting
- Team leadership
- Scheduling and coordinating
- Training and development
- Multitasking
- Customer service
- Administration and reporting
- Interpersonal relations
- Cost control
- Employee coaching and mentoring
- Customer relationship management
- Task delegation
- Managing operations and efficiency
- Preventive Maintenance
- Performance tracking and evaluation
- Onboarding and orientation
- Hiring and training
- Fiscal management
- Budget management
- Brand management
- Professional and courteous
- Attention to detail
- Active listening
Certification
Certified Dementia practitioner
Medication Aide
Timeline
Senior Executive
Edgewood Healthcare
01.2014 - Current
Diploma - High School
Fairbury High School
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