Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Terri Conner

Grabill,IN

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of customer service principles and team management.

Overview

19
19
years of professional experience

Work History

Bar Manager

Orchard Ridge Country Club
03.2023 - 09.2025
  • Managed daily bar operations, ensuring high standards of service and product quality.
  • Developed and implemented training programs for new staff, enhancing team performance and efficiency.
  • Created and maintained seasonal drink menus, promoting innovative offerings to enhance guest experience.
  • Analyzed inventory levels to optimize stock management and reduce waste, improving overall profitability.
  • Enforced compliance with health and safety regulations, maintaining a safe environment for guests and staff.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Bartender/Crew Trainer

Applebees Rmh
01.2015 - 03.2023
  • Crafted a diverse range of cocktails and beverages to enhance customer satisfaction.
  • Managed bar inventory efficiently, ensuring timely restocking of supplies.
  • Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Trained new staff on bartending techniques and customer engagement practices.

Bar Manager

Dicky's Wild Hare
02.2007 - 01.2015
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Education

High School Diploma -

Northrop High School
Fort Wayne, IN

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Outgoing personality
  • Supervisory experience
  • Service-oriented mindset
  • Training and mentoring
  • Responsible alcohol service
  • Bar management

Interests

  • DIY and Home Improvement
  • Crafting and DIY Projects
  • Knitting and Crocheting
  • Reading
  • Music
  • I enjoy cooking for friends and family gatherings
  • Yoga
  • Growing herbs, vegetables, or fruits in home gardens
  • Camping
  • Road Trips
  • Personal Development and Self-Improvement

Timeline

Bar Manager

Orchard Ridge Country Club
03.2023 - 09.2025

Bartender/Crew Trainer

Applebees Rmh
01.2015 - 03.2023

Bar Manager

Dicky's Wild Hare
02.2007 - 01.2015

High School Diploma -

Northrop High School
Terri Conner