Caregiving professional with experience in providing quality care for a specialized population of clients who suffer from severe mental health conditions, substance abuse, social determinants, community and housing barriers. Develops person centered care plans meeting the unique needs of clients as well as safety/crisis plans. Proficient in knowledge of the New York State Medicaid system and health home requirements. Passionate about providing clients with high-quality care to improve quality of life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Adult Health Home Plus Specialty Care Manager
Catholic Charities Of Oswego County
11.2015 - Current
Caseload of 20+ health home plus clients with a required contact of four per month each two of which must be face to face
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Responded to emergency situations and provided support to promote client safety and wellbeing.
Communicated with healthcare providers to facilitate continuity of care.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Maintained detailed records in compliance with agency and state standards and regulations.
Established and maintained relationships with clients, families, providers and community partners to coordinate services to meet client's needs.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Evaluated clients progress and adjusted service plans to address areas of concern.
Consulted with supervisors and program directors to assess cases and plan strategies for enhancing care.
Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Arranged transportation and documented details of discharge transition plans.
Substitute Teaching Assistant
Oswego County Citi Boces
01.2015 - 11.2015
Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
Assisted students with personal hygiene needs such as hand washing and toileting.
Promoted student progress by assisting with assignments and special projects.
Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
Monitored students during transitional and non-class times such as lunch periods and recess.
Encouraged continuous development for students of ages through proactive in-class assistance.
Enforced school rules, dress code and behavior to offer positive, learning-oriented environment to students.
Supported children by working closely with teachers, parents and administrators.
Supported classroom activities, tutoring, and reviewing work.
Supported classroom maintenance and upkeep, organizing books and materials.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Maintained safety and security by overseeing students in recess environments.
Provided instructional support to students unable to attend regular classes.
Enforced school and class rules to maintain order in classroom.
Substitute Teaching Assistant
Pulaski Academy & Central Schools
01.2015 - 11.2015
Assisted with students diagnosed with severe medical, mental and intellectual disabilities
Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
Assisted students with personal hygiene needs such as hand washing and toileting.
Promoted student progress by assisting with assignments and special projects.
Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
Monitored students during transitional and non-class times such as lunch periods and recess.
Encouraged continuous development for students of ages through proactive in-class assistance.
Enforced school rules, dress code and behavior to offer positive, learning-oriented environment to students.
Supported children by working closely with teachers, parents and administrators.
Supported classroom activities, tutoring, and reviewing work.
Supported classroom maintenance and upkeep, organizing books and materials.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Maintained safety and security by overseeing students in recess environments.
Provided instructional support to students unable to attend regular classes.
Enforced school and class rules to maintain order in classroom.
Education
Bachelor of Arts - Psychology
University of Phoenix
Tempe, AZ
05.2015
Associate of Arts -
Cayuga County Community College
Auburn, NY
05.2001
Skills
Improvement with ADL's
Treatment Management
Resource Utilization
Chart Documentation
Case Reviews/Assessments
Discharge Planning
Care Quality Assessments
Medication Reviews
Patient Education
Netsmart/Epic Systems
Decision-Making
Patient Advocacy
HIPAA Guidelines
NYS Medicaid System and MCO's
Psyckes
HealtheConnections
Health Commerce System
Certification
Training and Certification in:
Trauma Informed Care
Motivational Interviewing
Time Management
Mental Health First Aid
ASIST
Harm Reduction Approach
Food Safety
HIV and AIDS
HIV Testing Procedures
HARP/HCBS/CORE
Timeline
Adult Health Home Plus Specialty Care Manager
Catholic Charities Of Oswego County
11.2015 - Current
Substitute Teaching Assistant
Oswego County Citi Boces
01.2015 - 11.2015
Substitute Teaching Assistant
Pulaski Academy & Central Schools
01.2015 - 11.2015
Bachelor of Arts - Psychology
University of Phoenix
Associate of Arts -
Cayuga County Community College
Training and Certification in:
Trauma Informed Care
Motivational Interviewing
Time Management
Mental Health First Aid
ASIST
Harm Reduction Approach
Food Safety
HIV and AIDS
HIV Testing Procedures
HARP/HCBS/CORE
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