Summary
Overview
Work History
Education
Skills
Timeline
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TERRI DAWKINS

Tampa,FL

Summary

Result driven project manager and branch manager with 4+ years of experience overseeing cross-functional teams, managing projects, and utilizing data to drive decisions. Looking to transition into a data analyst role where my skills and experience can be an asset to a team. Skilled in process improvement, budgeting, and risk analyst. Eager to leverage my strong analytical skills, attention to detail, and data-driven insight in an analyst role to contribute to organizational growth.

Knowledgeable with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management.

Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.

Overview

7
7
years of professional experience

Work History

Branch Manager

Enterprise Mobility
01.2023 - Current
  • Analyzed sales trends, and operational data to make informed decisions that optimized branch performance resulting in 22% revenue increase.
  • Developed and maintained performance reviews including weekly, monthly and quarterly forecast to track KPI’s.
  • Utilized customer data to target marketing leads.
  • Compiled and analyzed branch performance data to assess employee productivity, sales performance, and customer satisfaction.
  • Worked closely with Area manager to integrate data-driven strategies into branch operation.
  • Maintained friendly and professional customer interactions.

Multi-Family Project Manager

Edward Rose & Sons (Indiana Division)
01.2021 - 01.2023
  • Develop project plans, schedules, detailed budgets, risk and issue profiles.
  • Create project charters before every project.
  • Manage vendor relationships, contract negotiations, renewal solutions, and maintenance support.
  • Trained team members on utilizing data and analytical tools to track improvement in productivity.
  • Met project deadlines without sacrificing build quality or workplace safety.

Property Manager

Silver Collection
01.2018 - 01.2021
  • Managed property budget, tracked expenses, and produced financial reports.
  • Used property management software to track tenant data. Lease terms, and rental payments ensuring accurate reports.
  • Identified inefficiencies in property operations.
  • Leveraged historical property data to predict future occupancy trends and rental income aiding in long-term resource allocation.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Education

Bachelor of Science - Psychology

Keiser University
Fort Lauderdale, FL
05.2018

Skills

  • Data Analyst
  • Problem-solving
  • Reporting & Forecasting
  • Communication
  • Process Improvement
  • Proficient in MS (Word, Excel, Outlook, etc)
  • Attention to Detail
  • Critical Thinking
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Branch operations management
  • Attention to detail

Timeline

Branch Manager

Enterprise Mobility
01.2023 - Current

Multi-Family Project Manager

Edward Rose & Sons (Indiana Division)
01.2021 - 01.2023

Property Manager

Silver Collection
01.2018 - 01.2021

Bachelor of Science - Psychology

Keiser University

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