Terri Edwards
Bradenton,FL
Summary
Aspiring to elevate from an Account Executive to a proactive and effective Supervisor, I am eager to apply comprehensive management experience to lead and inspire a high-performing team. Possessing a solid background in exceeding sales targets and providing world-class customer service, the goal is to foster a collaborative and goal-oriented work environment. The objective as a Supervisor is to leverage strong leadership skills to mentor and empower team members, ensuring their professional growth and success. By implementing strategic initiatives and process enhancements, the aim is to optimize operational efficiency and deliver outstanding results for the organization. Emphasizing a customer-centric approach and a focus on continuous improvement, dedication is directed towards contributing to the company's continued growth and achieving excellence in every aspect of the role.
Overview
25
25
years of professional experience
Work History
Account Executive
SANMAR Remote
Issaquah, WA
10.2021 - Current
- Develop relationships and providing guidance and advice to accounts ensuring their needs are met
- Provide prompt, professional, and detailed information to account and communicating with Strategic, Territory and Regional Managers
- Maintain a roster of over 75 accounts with over $10 million dollars in sales
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Mentor new team member
Operations Manager/Assistant Manager
BEALL'S, STORE Sarasota
Bradenton, FL
04.2014 - 05.2022
- Managed operations of the flagship store with over $15 million dollars in sales
- Identified inefficiencies and made recommendations for process improvement
- Manage store payroll projections, productivity, and controllable expenses in relations to sales trend
- Plans workload, setting and communication goals to all associates
- Hire, train, motivate and empower associates
Merchandise Manager
Sarasota
Bradenton, FL
09.2013 - 04.2014
- Utilize daily and weekly reports to track, communicate and analysis business results to determine strategies that will maximize sales
- Oversee teams to effectively set promotions, aisles and impulse programs and events
- Facilitate trainings on merchandise, shop concepts, product flow, inventory flex, store mapping, and visual presentation to ensure consistency of brand experience
Operations Manager
THE EDUCATION TEAM
St. Petersburg, FL
09.2012 - 05.2013
- Increased placements of teachers by 25%
- Managed new client registration process
- Provide high profile leadership and direction by maintaining positive customer service and employee relations
- Maintain and grow relationships with existing customers, prospect for new customers
- Identify new opportunities for business growth
Apparel and Accessories Assistant Manager
KOHL'S, STORE
St. Petersburg, FL
11.2010 - 09.2012
- Supervise team of over fifty and up to 150 direct reports during peak times
- Provide consistent and timely feedback, coaching and recognition to team
- Interpret, directs and lead merchandise directives
- Ensure company merchandise presentation standards are met
- Manages store payroll projections and productivity in relation to sales trend
- Directly involved with hiring and interview process to maintain proper staffing
Office Manager/Co-Owner
OCEANSIDE HEALTH & CHIROPRACTIC CENTER
Bradenton, FL
09.2005 - 05.2011
- Provided excellent communication and interpersonal/telephone skills for established professional specialty office
- Interact with patients in a cheerful and professional manner
- Responsible for patient treatment and respond to patient's questions
- Verify and bill insurance, send for authorizations, receive, and process insurance reimbursements
- Schedule and follow up with patient treatment plans
- Plan and conduct consumer seminars and participate in industry trade shows and conventions
Area Supervisor of Apparel and Accessories, Area Supervisor
KOHL, STORE
Sarasota, FL
07.2008 - 11.2010
- Point of Sale and Customer Service
- Supervised multiple selling departments, assigning tasks, and directing workflow to department associate
- Execute all seasonal and monthly merchandising directives, ensuring that department merchandise and visual presentation standards are maintained on a daily basis to present a clean, orderly store to customers
- Key holder responsible for all opening and closing procedures
- Involved in hiring process, including interviewing applicants and developing properly trained, quality associates
- Responsible for weekly scheduling of 100+ associates and adequately staffing departments based upon projected sales
Realtor
CENTURY 21 ALL ACES REALTY
Bradenton, FL
11.2004 - 03.2007
- Show residential properties and demonstrate features and benefits of available homes
- Convert prospects to close sales for clients
- Provide close, personal client attention and tenacious follow up to ensure best service
- Prepare contracts and documentation
- Design and update marketing material
Area Supervisor of Apparel and Accessories
KOHL'S, STORE Woodstock
Acworth, GA
01.2001 - 02.2004
Area Supervisor
JCPENNEY
Kennesaw, GA
10.1998 - 01.2001
Education
High School Diploma -
Freehold Regional High School
Manasquan, NJBrookdale Community College
LincroftBob Hogue School of Real Estate
Sarasota, FLSkills
Team Building
undefinedAccomplishments
- Earned "Employee of the Month" award 6 times at JCPenney
- Earned Associate of the Year at JCPenney.
- Earned employee of the month at Kohl's three times.
- Earned employee of the year at Kohl's.
- Invited to attend corporate function by interns for best management style and learning during their internship at Bealls.
- Earned a free cruise for my family at Beall's for best credit application by my Manager on Duty shifts with the highest percentage by hour and sales.
SanMar SkillUp Leadership Program
Participated in an intensive and comprehensive Leadership Program, SkillUp, centered on enhancing and harnessing my top skills to excel as a dynamic leader. The program provided a transformative experience, honing my abilities in responsibility, empathy, belief, positivity and woo. I am excited to leverage these refined skills to drive success and growth within SanMar.
Timeline
Account Executive
SANMAR Remote
10.2021 - Current
Operations Manager/Assistant Manager
BEALL'S, STORE Sarasota
04.2014 - 05.2022
Merchandise Manager
Sarasota
09.2013 - 04.2014
Operations Manager
THE EDUCATION TEAM
09.2012 - 05.2013
Apparel and Accessories Assistant Manager
KOHL'S, STORE
11.2010 - 09.2012
Area Supervisor of Apparel and Accessories, Area Supervisor
KOHL, STORE
07.2008 - 11.2010
Office Manager/Co-Owner
OCEANSIDE HEALTH & CHIROPRACTIC CENTER
09.2005 - 05.2011
Realtor
CENTURY 21 ALL ACES REALTY
11.2004 - 03.2007
Area Supervisor of Apparel and Accessories
KOHL'S, STORE Woodstock
01.2001 - 02.2004
Area Supervisor
JCPENNEY
10.1998 - 01.2001
High School Diploma -
Freehold Regional High School
Brookdale Community College
Bob Hogue School of Real Estate
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