Summary
Overview
Work History
Education
Skills
January 1998 Employee of the Month
Timeline
Generic

Terri Farbo

Cando

Summary

Dedicated Certified Nursing Assistant with a proven track record at Towner County Medical Center, excelling in patient-focused care and preventive maintenance. Leveraged compassionate caregiving and meticulous attention to detail to enhance patient satisfaction and safety. Demonstrated ability to improve care quality, achieving a significant reduction in fall incidents. Skilled in vital signs monitoring and effective communication, fostering strong patient relationships.

Overview

33
33
years of professional experience

Work History

Certified Nursing Assistant

Towner County Medical Center
01.2024 - 12.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.

Maintenance Technician

Towner County Medical Center
09.2015 - 01.2024
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.

Customer Service Representative

Cando Farmers Grain & Oil
03.2011 - 09.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Head Residential Technician

Center For Solutions
01.2008 - 03.2011
  • Helped residents with grooming, bathing, dressing and feeding.
  • Prepared meals for residents and performing grocery shopping duties.
  • Supervised 20 group home residents in all daily activities of residential program.
  • Maintained detailed records of completed tasks, inventory levels, and upcoming maintenance activities for effective resource allocation.
  • Verified group home and program-owned equipment remained clean, sanitary and in good working condition.
  • Assisted in administration of medications and worked with pharmacy to replenish medications.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Certified Nursing Assistant

Towner County Medical Center
06.1992 - 01.2008
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.

Education

High School Diploma -

Neche Public School
Neche, ND
05-1984

Skills

  • Patient care
  • Preventive Maintenance
  • Customer service
  • HIPAA compliance
  • Active listening
  • Reliable team player
  • Data entry
  • Direct patient care
  • Patient monitoring
  • Collecting vital signs
  • Safety awareness
  • Problem resolution
  • Medication administration
  • Bathing assistance
  • Relationship building
  • Compassionate
  • Alzheimer's and dementia care
  • Basic life support
  • Conflict resolution
  • Vital signs monitoring
  • Crisis intervention
  • Bedside manner
  • Dressing assistance
  • Recording vital signs
  • Electronic charting
  • Compassionate caregiver
  • Patient-focused care
  • Medical terminology
  • Documenting behaviors
  • Feeding assistance
  • Positioning patients
  • End-of-life care
  • Patient lifting
  • Transfer techniques
  • Urinary catheter care
  • Ambulation assistance
  • Patient relationship building
  • Responding to emergencies
  • Transporting patients
  • Willingness to learn
  • Supporting personal needs
  • Teamwork
  • Documentation
  • Time management
  • Colostomy care
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Specimen collection
  • Excellent communication
  • Blood glucose testing
  • Valid ND driver's license
  • CPR certification
  • Patient relations

January 1998 Employee of the Month

January 1998 Employee of the Month

1998 Employee of the Year

President of TCLC chapter of Nagna in 2003

Timeline

Certified Nursing Assistant

Towner County Medical Center
01.2024 - 12.2024

Maintenance Technician

Towner County Medical Center
09.2015 - 01.2024

Customer Service Representative

Cando Farmers Grain & Oil
03.2011 - 09.2015

Head Residential Technician

Center For Solutions
01.2008 - 03.2011

Certified Nursing Assistant

Towner County Medical Center
06.1992 - 01.2008

High School Diploma -

Neche Public School

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Terri Farbo