Summary
Overview
Work History
Skills
Timeline
Generic
Terri  Floyd

Terri Floyd

Durham,NC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

19
19
years of professional experience

Work History

Server

IHOP
MYRTLE BEACH, South Carolina
04.2020 - 01.2022
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on restaurant protocols and service standards.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Managed wine and beverage selections to enhance dining experiences.
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Stayed informed about daily specials, new menu items, promotions.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Stocked service areas with supplies during slow periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.

Server

The Library fine dining
Myrtle Beach, South Carolina
07.2017 - 10.2019
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on restaurant protocols and service standards.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Managed wine and beverage selections to enhance dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Server

Dynamites yacht club
Little River, South Carolina
07.2009 - 07.2013
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Managed wine and beverage selections to enhance dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new servers on restaurant protocols and service standards.

Server

Shortys grill
Loris, South Carolina
07.2007 - 03.2009
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on restaurant protocols and service standards.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Managed wine and beverage selections to enhance dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Stayed informed about daily specials, new menu items, promotions.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Greeted guests and provided menus.
  • Prepared drinks according to standard recipes.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.

Server

Overtime Sports Cafe
North Myrtle Beach, South Carolina
12.2005 - 06.2007
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on restaurant protocols and service standards.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Managed wine and beverage selections to enhance dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Prepared drinks according to standard recipes.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Checked food before serving it to customers.

Server

Tony's Pizza & Subs
Calabash, North Carolina
07.2003 - 08.2006
  • Provided exceptional customer service in a fine dining environment.
  • Memorized menu items and daily specials for guest recommendations.
  • Processed orders accurately and efficiently using POS systems.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed wine and beverage selections to enhance dining experiences.
  • Handled guest inquiries and resolved issues with professionalism and care.
  • Assisted in training new servers on restaurant protocols and service standards.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Prepared drinks according to standard recipes.
  • Informed customers of daily specials and signature menu items.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Skills

  • Customer service
  • Order processing
  • POS operation
  • Wine selection
  • Menu memorization
  • Team collaboration
  • Conflict resolution
  • Time management
  • Sales promotion
  • Training new staff
  • Effective communication
  • Attention to detail
  • Problem solving
  • Health safety compliance
  • Fast-paced environment
  • Performance improvement
  • Point of sale (POS) system operations
  • Wine pairings
  • Memory retention
  • Positive and professional
  • Wine service
  • Strong work ethic
  • Order delivery practices
  • Guest relations management
  • Suggestive selling
  • Menu presentation
  • Food spoilage prevention
  • Menu item recommendation
  • Dining area maintenance
  • Order management
  • Dining crew workflow optimization
  • Upselling techniques
  • Beverage preparation
  • Item promotion
  • Price memorization
  • Safe food handling
  • Inventory management
  • Order accuracy
  • Buffet setup and takedown
  • Food sales and promotion
  • Professional appearance
  • Ordering procedures
  • Food inspection
  • Front-of-house display creation
  • Food and beverage pairings
  • Check payment processing
  • Dish preparation
  • Hospitality service expertise
  • Wine pairing
  • Food safety
  • Regulatory compliance
  • Table setting knowledge
  • Menu design
  • Supply restocking
  • Task prioritization
  • Table resetting
  • Point of sale operation
  • Food safety practices
  • Cleanliness standards
  • Food running
  • Guest seating
  • Tableside etiquette
  • Point-of-sale system
  • Special dietary requirements
  • Multitasking and organization
  • Server training
  • Table setting arrangements
  • Specials promotion
  • Guest engagement
  • Dining customer service
  • Banquet coordination
  • Food safety oversight
  • Team member support
  • Liquor, wine, and food service
  • Sales techniques
  • Food delivery
  • Responsible beverage service
  • Daily specials memorization

Timeline

Server

IHOP
04.2020 - 01.2022

Server

The Library fine dining
07.2017 - 10.2019

Server

Dynamites yacht club
07.2009 - 07.2013

Server

Shortys grill
07.2007 - 03.2009

Server

Overtime Sports Cafe
12.2005 - 06.2007

Server

Tony's Pizza & Subs
07.2003 - 08.2006
Terri Floyd