Terri Franklin
Mansfield
Summary
Dynamic Housekeeping Manager at Quality Inn with expertise in ordering cleaning supplies and training staff. Enhanced visitor experiences through effective communication and sanitation practices. Proven ability to manage inventory and reduce costs while fostering a motivated team environment. Committed to maintaining high standards of cleanliness and guest satisfaction.
Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. Experience working in mid-range hotels with primarily business and leisurely traveler guests.
Overview
18
18
years of professional experience
Work History
Housekeeping Manager
Quality Inn
06.2023 - 08.2025
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 4 housekeepers.
- Assigned housekeeping staff to specific room blocks based on abilities and daily requirements.
Home Health Aide
Cambridge Home Health
06.2007 - 11.2009
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Cashier/Stocker
Hobby Lobby
10.2007 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Seasonal Employee
Education
High School Diploma -
Mansfield Senior High
Mansfield, OH06-1992
Skills
- Ordering cleaning supplies
- Training and mentoring
- Sanitation practices
- Visitor experience enhancement
- Strong leadership
- Strong verbal communication
- Highly motivated
- Strategic Planning
Timeline
Housekeeping Manager
Quality Inn
06.2023 - 08.2025
Cashier/Stocker
Hobby Lobby
10.2007 - 06.2008
Home Health Aide
Cambridge Home Health
06.2007 - 11.2009
High School Diploma -
Mansfield Senior High
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