Terri Gandy
Paris,MS
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
9
9
years of professional experience
Work History
Care Manger
Humana
Paris, MS
03.2023 - Current
- Monitored client's compliance with medications prescribed by physician or psychiatrist, if applicable.
- Participated in team meetings with other staff members to discuss case management issues.
- Provided crisis intervention services to clients when necessary.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Served as a liaison between clients' families and community agencies providing services to them.
- Educated family members about patient's condition, treatments and available resources.
- Evaluated potential living arrangements for clients including independent living facilities or supervised residential settings.
- Assisted clients in developing and achieving short-term and long-term goals.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
- Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
- Developed, implemented, and regularly reviewed personalized care plans in collaboration with healthcare providers.
- Used motivational interviewing to educate, support and motivate change.
- Educated clients and families on disease management, prevention strategies, and healthy lifestyle choices.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Collaborated with community resources to facilitate referrals and access to additional services for clients.
- Subject matter expert in areas that pertain to new systems.
- Acts as team lead in leaders absence as needed
- Mentor and train new hires as requested
Clinical Director
Baptist Home Care
Oxford , MS
03.2015 - 02.2023
- Evaluated clinical staff performance through regular meetings and assessments.
- Ensured that all employees had appropriate training before working with patients.
- Reviewed reports from various committees regarding clinical activities.
- Conducted interviews and hired new clinicians.
- Ensured compliance with all state and federal regulations related to clinical services.
- Reviewed medical records for accuracy, completeness, and compliance with legal requirements.
- Managed the day-to-day operations of a multi-disciplinary team.
- Resolved conflicts between staff members or departments when necessary.
- Coordinated weekly work schedules for department employees.
- Explained policies, procedures and services to patients.
- Responsible for overseeing and directing the patient care operations of the home health
facility. - Oversees all patient care services and personnel at the agency to include coordinating referrals and patient care, assuring that patient needs are continually assessed and assuring the development, implementation and updates of the patient’s individualized plan of care.
- Preforms staff conferences as needed and mandatory in-services.
- Ensures that established policies are enforced.
- Participates in the QAPI plans and processes.
- Ensures follow up on any required action plans.
RN/PCM
Baptist Home Care
Oxford, MS
03.2015 - 02.2023
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Collaborated with physicians in developing patient-specific treatment plans.
- Assessed patient health and developed individualized care plans accordingly.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Managed complex cases involving multiple diagnoses or treatments.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Review Charts, Manage office position
- Coordinated daily office operations
Float RN/Admission RN - Promoted to Clinical Director in 8/2019
Education
Associate of Applied Science - Nursing
ITAWAMBA COMMUNITY COLLEGE
Tupelo, MS05-2014
Skills
- ADL support
- Medical chart documentation
- Treatment management
- Case assessments
- Patient Education
- Healthcare knowledge
- Referral management
- Clinical Documentation
- Care Quality Assessments
- Policy Adherence
- Vital Sign Monitoring
- Quality Improvement
- Exceptional oral and written
communication - Passed Joint Commission/state surveys
- Passed several internal audits
- Knowledge in Microsoft office
- Proficient in 10-key
Timeline
Care Manger
Humana
03.2023 - Current
Clinical Director
Baptist Home Care
03.2015 - 02.2023
RN/PCM
Baptist Home Care
03.2015 - 02.2023
Associate of Applied Science - Nursing
ITAWAMBA COMMUNITY COLLEGE
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