Terri Gaugler
Texas City,TX
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers eight years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Transporter
Sodexo
11.2022 - Current
- Supported medical staff during patient examinations in accordance with company policy.
- Cleaned, sanitized and moved hospital equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Environmental Service Technician
Marsden South
01.2021 - Current
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Developed and maintained personable and professional rapport with staff and customers to support satisfaction.
- Inspected and monitored assigned areas to proactively address health and safety hazards.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Maintained patient and hospital confidentiality.
Resolution Coordinator
Walmart Corporation
02.2022 - 04.2022
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
Room Attendant
Holiday Inn Resort
10.2019 - 03.2021
- Rotated linens in storerooms and replenished when supplies ran low.
- Checked appliances in guest rooms to determine good working order.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Sales Associate
7-11 Convenience Store
09.2017 - 10.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained new employees on customer service, money handling and organizing strategies.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Resident Care Supervisor
Orchard Park At Victory Lakes
10.2015 - 08.2017
- Trained aides, delegated assignments and supervised assistants.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Covered for other shifts in event of staff call-outs or absences.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Supported needs of Number+ residents under long-term care.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported patients between rooms and appointments or testing locations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed patient progress to document effects of any prescribed medication.
- Delivered high-quality care to Type patients in hospital facility.
- Monitored patient responses to medication to report adverse reactions quickly.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Resident Care Attendant
Elmcroft Senior Living
08.2009 - 07.2017
- Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
- Escorted residents to community activities and games and encouraged participation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered and served meals and provided other dining needs.
- Assisted over Number elderly, convalescents and disabled residents with daily living activities in residential care facilities.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Associate Of Applied Science - Health Information Management
College of The Mainland
Texas City, TX12.2025
Skills
- Problem Resolution
- Specimen Collection
- Patient Transportation and Transfer
- Creative Solutions
- Patient Escorting
- Bedside Manner
- Infection Control
- Medical Documentation
- Equipment Disinfection
- Customer Service
- Vital Assessments
- Personal Hygiene Assistance
- Emergency Situations
- Change Linens
- Medical Supply Stocking
Certification
- BLS Certification- 02/04/2023
Timeline
Patient Transporter
Sodexo
11.2022 - Current
Resolution Coordinator
Walmart Corporation
02.2022 - 04.2022
Environmental Service Technician
Marsden South
01.2021 - Current
Room Attendant
Holiday Inn Resort
10.2019 - 03.2021
Sales Associate
7-11 Convenience Store
09.2017 - 10.2019
Resident Care Supervisor
Orchard Park At Victory Lakes
10.2015 - 08.2017
Resident Care Attendant
Elmcroft Senior Living
08.2009 - 07.2017
Associate Of Applied Science - Health Information Management
College of The Mainland
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