Terri Gilyard-Burkhalter
Lewisville
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work History
Claims Adjuster
Farmers Insurance Group
Oklahoma City
02.2000 - 06.2008
- Analyzed claims to determine coverage and liability under insurance policies.
- Reviewed documentation to verify accuracy and completeness of claim submissions.
- Communicated with policyholders to gather information and clarify claims issues.
Health Insurance Verification Specialist
Deaconess Hospital
Oklahoma City
01.1998 - 01.2000
- Processed insurance verifications for patient admissions and procedures.
- Communicated with insurance companies to confirm coverage details.
- Reviewed patient records for accuracy and completeness before verification.
Health Insurance verification/Appointment Scheduler
Dean A McGee Eye Institute
Oklahoma City
08.1995 - 12.1997
- Managed appointment scheduling for patients at a leading eye care institute.
- Coordinated patient communications to confirm and reschedule appointments.
- Utilized electronic health record systems to track patient information efficiently.
Education
Bachelor of Arts -
Grambling State University
Grambling, LA 05.1976 - 12.1980
Skills
- Claims analysis
- Claims negotiation
- Policy interpretation
- Claims documentation
Timeline
Claims Adjuster
Farmers Insurance Group
02.2000 - 06.2008
Health Insurance Verification Specialist
Deaconess Hospital
01.1998 - 01.2000
Health Insurance verification/Appointment Scheduler
Dean A McGee Eye Institute
08.1995 - 12.1997
Bachelor of Arts -
Grambling State University
05.1976 - 12.1980