Terri Goodwin

Dune by Laurent Tourondel represents a labor of love, serving as a passion project where I played a pivotal role in curating its grand opening in November 2021

Toast Payroll-Managed payroll for 130 employees, ensuring accurate and timely processing of compensation, tax filings, and other payroll-related tasks.

Margins Edge-I utilized the Margins Edge program to optimize various aspects of restaurant operations. This included implementing menu engineering strategies, managing inventory effectively, creating efficient labor schedules, and conducting financial analysis. By leveraging the Margins Edge software, I was able to make data-driven decisions that contributed to the overall success and profitability of the restaurant.

7shifts- overseeing both the Back of House (BOH) and Front of House (FOH) operations for a team of 130 employees, I utilized the 7shifts platform to efficiently schedule staff members. This included managing both BOH and FOH schedules, optimizing staffing levels to meet operational demands, and ensuring effective communication between team members. By leveraging 7shifts' features, such as shift scheduling, labor cost management, and performance tracking, I was able to streamline scheduling processes, reduce labor costs, and improve overall operational efficiency for the restaurant.

Tripleseat, a premier event management software, to meticulously plan and execute events at Dune by LT. Leveraged its suite of tools to create tailored event proposals, manage guest lists, track event details, and generate contracts and invoices. Facilitated seamless communication between event planners and venue staff to ensure smooth coordination throughout the planning process. Employed Tripleseat's reporting and analytics features to optimize event operations and drive business growth.

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
• Updated reports, managed accounts, and generated reports for company database.
• Trained employees in company and regulatory compliance requirements to promote conformance.

• Trained, and evaluated subordinates to raise performance to company standard.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Led staff and vendors in providing high level of service for owner and guests.
• Routed creative elements through internal approval process to meet contract obligations.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Planned, designed, and scheduled phases for large projects.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Identified plans and resources required to meet project goals and objectives.
• Negotiated and managed third-party contracts related to project deliverables.