Terri Graham
Birmingham,AL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Inspector in Quality Assurance and Quality Control
YAPP USA Automotive Systems
02.2021 - 08.2021
- Assisted in conducting inspections to ensure product compliance with quality standards.
- Participated in team meetings to discuss quality metrics and improvement strategies.
- Collaborated with team members to maintain a clean and organized inspection area.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Demonstrated commitment to safety by adhering strictly to established protocols during all aspects of the inspection process.
- Evaluated components and final products against quality standards and manufacturing specifications.
Packing Shipper
Sterilite Corporation
08.2020 - 10.2020
- Ensured compliance with safety standards during packing operations.
- Collaborated with team members to maintain workflow and meet deadlines.
- Inspected packages for quality assurance before dispatching.
- Maintained cleanliness and organization of packing area to enhance efficiency.
- Assembled and filled boxes and other cartons to safely package items for shipment.
Material Handler
Kamtek Magna Cosma
03.2020 - 05.2020
- Followed safety protocols to minimize risks during material handling operations.
- Maintained cleanliness and organization of work area to support operational effectiveness.
- Transported inventory items to appropriate locations.
Server; Host; Cashier
Denny's Restaurant
11.2014 - 01.2016
- Managed food and beverage orders efficiently, maintaining accuracy throughout service.
- Assisted in training new staff on menu items and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining areas, promoting a welcoming environment for guests.
- Utilized POS systems to process transactions accurately and efficiently, minimizing errors.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Assisted in training new hosts on operational procedures and customer service standards
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server; Host; Cashier; Cook
Waffle House Restaurant
05.2003 - 02.2014
- Delivered exceptional customer service by efficiently managing multiple tables in a fast-paced environment.
- Maintained cleanliness and organization of dining area, supporting health and safety regulations consistently.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Improved dining experience by providing prompt, attentive service to guests.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Inspected dishes and utensils for cleanliness.
- Processed customer transactions efficiently using POS systems.
- Assisted in training new cooks on kitchen procedures and equipment usage.
- Collaborated with team members to ensure timely food preparation and delivery.
- Monitored inventory levels, restocking supplies as needed to maintain operational flow.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Certificate - Welding
J.F. Ingram State Technical College
Montgomery, ALGED -
J.F. Ingram State Technical College
Montgomery, ALSkills
- Inspection procedures
- Visual inspections
- Production experience
- Safety procedures
- Quality control
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Certification
Forklift Certification
Timeline
Inspector in Quality Assurance and Quality Control
YAPP USA Automotive Systems
02.2021 - 08.2021
Packing Shipper
Sterilite Corporation
08.2020 - 10.2020
Material Handler
Kamtek Magna Cosma
03.2020 - 05.2020
Server; Host; Cashier
Denny's Restaurant
11.2014 - 01.2016
Server; Host; Cashier; Cook
Waffle House Restaurant
05.2003 - 02.2014
Certificate - Welding
J.F. Ingram State Technical College
GED -
J.F. Ingram State Technical College
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