Owner/Operator
MTG Health & Fitness, LLC
01.2010 - 01.2024
- Managed daily operations, ensuring smooth workflow and exceptional member experiences.
- Trained and mentored staff on customer service excellence and operational procedures.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Oversaw financial management, including budgeting, forecasting, and expense control.
- Managed day-to-day business operations.
- Analyzed market trends to enhance service offerings and drive client engagement.
- Developed and implemented fitness programs tailored to diverse client needs.