Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Hamilton

DeWitt

Summary

Organized Office Administrator with background in managing business operations and streamlining processes. Strengths include multitasking, problem-solving, and maintaining efficiency in fast-paced environments. Previous roles demonstrate strong leadership skills, the ability to improve workflows, and a commitment to promoting team cooperation.

Overview

14
14
years of professional experience

Work History

Office Administrator

Integrity Interiors, Inc.
Lansing
11.2021 - 05.2025
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Delegated work to staff, setting priorities and goals.
  • Produced thorough, accurate and timely reports of project activities.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Checked figures and postings for correct entry and proper codes.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Filtered emails based on importance and escalated issues to leadership.
  • Processed financial documents, contracts, expense reports and invoices.
  • Processed invoices on a timely basis according to established procedures.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.

Office Manager

Miller Excavating Consultants
Lansing
06.2011 - 09.2019
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided administrative support to management team including preparing reports and presentations.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.

Education

Associate of Arts - Focused On Business Management

Lansing Community College
Lansing, MI
11-2012

High School Diploma -

DeWitt High School
DeWitt, MI
06-1982

Skills

  • Employee training
  • Payroll administration
  • Microsoft Excel
  • Financial documentation
  • Project management
  • Time management

Timeline

Office Administrator

Integrity Interiors, Inc.
11.2021 - 05.2025

Office Manager

Miller Excavating Consultants
06.2011 - 09.2019

Associate of Arts - Focused On Business Management

Lansing Community College

High School Diploma -

DeWitt High School

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