Terri Hernandez
Fairborn,OH
Overview
39
39
years of professional experience
Work History
Inbound Receiving
Caterpillar
Englewood, OH
03.2023 - 05.2024
- Received and inspected incoming shipments, verifying accuracy of contents against purchase orders
- Managed the disposal of defective or unsellable items in compliance with company policies and regulations
- Resolved shipping errors by coordinating with carriers to arrange pickups for incorrect deliveries or missing items
- Maintained a clean and organized work area, adhering to safety guidelines at all times
- Staging loading and unloading areas: Overseeing the loading and unloading areas.
Overnight Stocker
Walmart
Huber Heights, OH
11.2020 - 06.2022
- Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
- Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
- Utilized handheld devices or scanners for efficient tracking of inventory movement within the store premises
Quality visual inspector
Belcan
Dayton, OH
01.2019 - 10.2020
- Conducting visual inspection and recording results, rejecting and returning unacceptable material.
- Reading blueprints and Specifications. Stenciling and Stamping materials. Return products for repair; confirm repairs and product quality.Passed final inspection test. Completed six sigma training.Literacy in Microsoft Word and Excel. Experienced in Oracle.
Quality Inspector
Millat Industries
Huber Heights, OH
06.2017 - 12.2018
- Maintained quality standards by improving incoming materials, in process production for finished materials. Recommended necessary corrective actions. Recording quality results. Training other employees to test and Sample materials.
Machine Operator
Datwalver
Vandalia, OH
02.2016 - 05.2017
- Responsibilities, De-icing medical straws, working press machine to mold small medical parts, curing as well as inspecting. Pressing auto parts.As well as inspecting under a microscope, carried out and documented first piece in process and final inspections.used height gauges to measure parts.As well as visual.Testing, measuring as well as analyzing parts before shipped.
Quality Inspector
NO NAMES
Hammond, IN
06.2008 - 01.2012
- Responsibilities
- Loading and unloading merchandise. From freight, assembling merchandise, putting merchandise in proper storage place.tagging merchandise getting ready to send out. inspecting merchandise for damaged goods. Recording quality results.
- Skills Used
- Forklift Certificate
Customer Service Representative
Cashland
Hammond, IN
11.1995 - 05.2000
- Responsibilities
- Cashing checks, western union, giving and receiving. Large amount of money.Title loans as well as payday loans.money orders.
- Managed customer accounts
- Greeted customers
- Resolved customer issues
- Worked in the inbound call center
- Collected and documented orders
- Responded to inquiries and issues
- Responsible for troubleshooting applications
- Processed loans
- Operated the cash register
- Basic math stills
- Experience in Microsoft office
- Assisted customers with a warm and professional attitude
- Answered general questions
- Resolved customer information and complaints
- Responsible for cashier duties
- Collection calls and reminders
- Managed client records
- Collections
Teller/Customer Service
First National Bank
East Chicago, IN
04.1991 - 02.1994
- Cashing checks, taking loan payments. Selling cashier and traveler checks, recording night and mail deposits. Answering questions in person and telephone.
- Assisted customers with questions
- Kept records of customer complaints
- Handled emails, inbound calls, and outbound calls
- Managed customer accounts
- Operated the cash drawer
- Interacted with customers through live chat
- Assisted customers with a warm and professional attitude
Assembler/Production
National Material
East Chicago, IN
01.1985 - 02.1990
- Working on product line Assembling using variety of hand tools on number of pieces to finish production for each work order instructions, wrapped bands, and identify items for shipment, ensuring that the product met quality standards, Checked parts of each components to prevent errors .
Education
High school or equivalent -
Roosevelt high School
East Chicago, INSection name
Authorized to work in the US for any employer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Inbound Receiving
Caterpillar
03.2023 - 05.2024
Overnight Stocker
Walmart
11.2020 - 06.2022
Quality visual inspector
Belcan
01.2019 - 10.2020
Quality Inspector
Millat Industries
06.2017 - 12.2018
Machine Operator
Datwalver
02.2016 - 05.2017
Quality Inspector
NO NAMES
06.2008 - 01.2012
Customer Service Representative
Cashland
11.1995 - 05.2000
Teller/Customer Service
First National Bank
04.1991 - 02.1994
Assembler/Production
National Material
01.1985 - 02.1990
High school or equivalent -
Roosevelt high School