Summary
Overview
Work History
Education
Skills
Timeline
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Terri Hoffman

Millsboro,DE

Summary

Proven administrative expert with a track record of streamlining operations at Beebe Healthcare and Delaware Eye Institute. Excelled in database administration and workflow optimization, enhancing efficiency by overhauling patient and inventory systems. Skilled in Microsoft Office Suite and adept at fostering patient relationships, demonstrating exceptional organizational and communication abilities.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Beebe Healthcare
Rehoboth Beach, DE
10.2023 - Current
  • Compiled and transferred data into spreadsheets utilizing Microsoft Excel and comparable software.
  • Delivered prompt resolutions to customer issues.
  • Managed phone and email communications to ensure effective interaction.
  • Welcomed patients and collected necessary information.
  • Streamlined database management by consistently updating patient contact lists.
  • Maintained and organized patient charts in both paper and electronic formats.
  • Managed transition of patients during intake and discharge procedures.
  • Designed and managed systematic filing solutions for sensitive documents.
  • Evaluate accuracy of patient billing data.

Administrative Assistant

Delaware Eye Institute
Rehoboth Beach, DE
03.2016 - 10.2023
  • Offered comprehensive administrative support to Director of Operations, Medical Director, Director of Nursing and clinical supervisors.
  • Oversaw ordering of necessary office supplies to maintain stock levels.
  • Handled scheduling and calendar management for executive staff.
  • Utilized spreadsheet tools to input, organize, and manage datasets efficiently.
  • Ensured accuracy in monthly credit card reconciliations.
  • Handle all credentialing documentation for medical staff of the Delaware Eye Surgery Center.
  • Collaborated with the Director of Operations, Medical Director, and Director of Nursing on AAAHC inspection readiness for Medicare.

Purchasing Agent I

Mansfield University
Mansfield, PA
02.2011 - 03.2016
  • Deliver comprehensive administrative support to Purchasing Director and Purchasing Agent II.
  • Assessed supply requisitions and executed appropriate purchases in line with available financial resources.
  • Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
  • Maintained and reviewed computerized or manual records of purchased items, costs and inventories.
  • Verified warehouse received accurate and timely inventory by regularly consulting database.
  • Reviewed invoices for accuracy prior to processing payments.
  • Ensured compliance with all applicable laws and regulations related to procurement activities.
  • Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.

Education

Associate of Arts - Business

Central Penn College
Summerdale, PA

Skills

  • Documentation and control
  • Scheduling
  • Workflow optimization
  • Excel spreadsheets
  • Data collection
  • Microsoft Office Suite
  • Billing and coding
  • Computer proficiency
  • Database administration

Timeline

Administrative Assistant

Beebe Healthcare
10.2023 - Current

Administrative Assistant

Delaware Eye Institute
03.2016 - 10.2023

Purchasing Agent I

Mansfield University
02.2011 - 03.2016

Associate of Arts - Business

Central Penn College

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Terri Hoffman