Terri Hubbard
DeForest,WI
Summary
Analytical Senior Underwriter with expertise in Personal And Commercial Lines. Gifted in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals. Hardworking Sr. Underwriter with over 29 years of experience in Insurance. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Underwriter
1st Auto & Casualty Insurance Company
05.2015 - Current
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Focused on maintaining profitable business segment for company.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Audited other team members and Agencies
Underwriter
1st Auto & Casualty Insurance Company
03.2002 - 03.2012
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Customer Service Representative
1st Auto & Casualty Insurance Company
04.2001 - 03.2002
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Entered change requests and New Business 30+ applications daily.
Administrative Assistant
1st Auto & Casualty Insurance Company
05.1999 - 04.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processed premium payments
- Data Entry
Mail Room
1st Auto & Casualty Insurance Company
11.1994 - 05.1999
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Skills
- Quoting and Pricing Policies
- Time Management
- Risk Evaluation
- Renewing Policies
- Underwriting and Adjustments
- Insurance Knowledge
- Training Junior Team Members
- Manage Risk
Certification
ANIS, AIS
Timeline
Senior Underwriter
1st Auto & Casualty Insurance Company
05.2015 - Current
Underwriter
1st Auto & Casualty Insurance Company
03.2002 - 03.2012
Customer Service Representative
1st Auto & Casualty Insurance Company
04.2001 - 03.2002
Administrative Assistant
1st Auto & Casualty Insurance Company
05.1999 - 04.2001
Mail Room
1st Auto & Casualty Insurance Company
11.1994 - 05.1999
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