Terri Jackson
Little Rock,AR
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Motivated Housekeeper with 6 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Housekeeper
Arkansas Heart Hospital
04.2024 - 05.2026
- Ensured 30 minute timely completion of assigned 30+ patient daily tasks by effectively prioritizing workload based on urgency and importance, while maintaining a high level of patient satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
Front Desk Receptionist
Baptist Health Medical Center
09.2022 - 09.2023
- Managed patient check-in and appointment scheduling, enhancing workflow efficiency.
- Coordinated communication between medical staff and patients, improving service delivery.
- Assisted in resolving patient inquiries and concerns, fostering a positive experience.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained confidentiality of sensitive data to protect customer and business information.
Hotel Room Attendant
Marriott
04.2020 - 06.2022
- Stocked and organized housekeeping carts, ensuring all necessary supplies were readily available for efficient service.
- Cleaned and sanitized guest rooms to meet Marriott's high standards of cleanliness and comfort.
- Reported maintenance issues promptly to management, contributing to improved guest experience and facility upkeep.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
- Participated in regular staff meetings to discuss ways of improving team performance and overall guest experience.
Hotel Room Attendant
Motel 6
11.2017 - 08.2019
- Collaborated with team members to maintain a smooth workflow and timely completion of room assignments.
- Inspected rooms after cleaning to ensure adherence to quality standards before guest check-in.
- Responded promptly to guest requests and concerns, enhancing overall guest satisfaction through effective communication.
- Addressed maintenance issues promptly, coordinating with engineering staff to resolve problems efficiently.
- Contributed to positive guest reviews, providing exceptional service during their stay.
Line Assembler
Lenox Distribution
09.2016 - 10.2017
- Assembled components following detailed specifications to ensure product quality.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Maintained accurate records of completed assemblies, ensuring proper documentation for future reference or quality audits.
Education
High School Diploma -
Conway High School West
Conway, AR2001
Trade - RDA
Eastern College Of Health Vocations
Little Rock, AR2010
Skills
- Housekeeping
- Teamwork
- Hospitality background
- Exceptional communicator
- Exceptional time management
- Complex problem solving
- Detail oriented
- Overachiever
- Cash Handling
- Team leadership
- Typing
Timeline
Housekeeper
Arkansas Heart Hospital
04.2024 - 05.2026
Front Desk Receptionist
Baptist Health Medical Center
09.2022 - 09.2023
Hotel Room Attendant
Marriott
04.2020 - 06.2022
Hotel Room Attendant
Motel 6
11.2017 - 08.2019
Line Assembler
Lenox Distribution
09.2016 - 10.2017
High School Diploma -
Conway High School West
Trade - RDA
Eastern College Of Health Vocations