Summary
Overview
Work History
Education
Skills
Timeline
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Terri Kush

New Kensington,PA

Summary

Energetic, astute, and dedicated sales professional with a broad range of experience across multiple industries. Acknowledged as a creative "ideas" person accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Accomplished in managing event planning activities from start to finish while fully incorporate client's needs and expectations. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

29
29
years of professional experience

Work History

Stylist

Stitch Fix, Inc.
Pittsburgh, PA
01.2017 - 02.2018
  • Utilized the Stitch Fix online styling platform to select merchandise and style a wide range of clients varying in unique style preferences, budgets and lifestyles.
  • Consistently maintained individual metrics above company average.
  • Reviewed client's past shipment history, style preferences, Pinterest boards and other social media accounts to choose the best items from Stitch Fix inventory for each client.
  • Focused on building long term relationships with clients with personalized notes and styling tips.
  • Maintained a broad knowledge of clothing and accessory inventory including fit, style, age appropriateness and price points.

Sales Lead

White House Black Market
Pittsburgh, PA
09.2014 - 06.2015
  • Developed and managed a loyal client base and cultivated customer relationships by maintaining an organized client book.
  • Booked personalized styling appointments with client customized dressing rooms featuring the latest fashion trends based on client's size, needs and lifestyle.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Offered each customer top-notch, personal service and support to boost sales and customer satisfaction.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.

Sales Associate

American Eagle Outfitters
Pittsburgh, PA
09.2012 - 12.2013
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Determined customers individual fashion needs while incorporating current fashion trends.
  • Recommended alternative choices if customer's first choice didn't suit their particular needs or taste.
  • Maintained knowledge of current sales, promotions and policies regarding payment, exchanges and security practices.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Sales Channels Specialist / Event Coordinator

MSA - The Safety Company
Pittsburgh, PA
06.1989 - 06.2001
  • Instrumental as Program Owner/Director for MSA's Midwest Distributors.
  • Key Account Manager for a $1M customer, as well as an integral member of a team, spearheading transformative shift from a 95% direct sales strategy to a 100% indirect sales strategy.
  • Drove sales growth by engaging in actions that identified leads for further selling opportunities with every customer.
  • Substantial contributor to major fire & safety conferences and trade shows.
  • Designed, developed and sent invitations and award recognition letter to top distributors. Presented awards during award recognition dinner in front of 200+ distributors and customers.
  • Accountable for the completion of all onsite activities at hotel/trade show including agendas, badges, client dinners, cocktail receptions, breakout sessions and awards recognition dinner.

Education

Bachelor of Arts - Business Communication and Marketing

Carlow University
Pittsburgh, PA
1998

Skills

  • Client Relationship Management
  • Sales and Marketing
  • Project Management
  • Event logistics management
  • Conflict Resolution/Mediation
  • "Plan B" Development & Execution
  • Detail-oriented
  • Time Management & Organization
  • Retail Sales Support
  • Upselling

Timeline

Stylist

Stitch Fix, Inc.
01.2017 - 02.2018

Sales Lead

White House Black Market
09.2014 - 06.2015

Sales Associate

American Eagle Outfitters
09.2012 - 12.2013

Sales Channels Specialist / Event Coordinator

MSA - The Safety Company
06.1989 - 06.2001

Bachelor of Arts - Business Communication and Marketing

Carlow University
Terri Kush