Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities.
Overview
33
33
years of professional experience
Work History
Payroll Manager and Benefits Coordinator
JPNS Properties, Llc
04.2015 - 06.2021
Addressed inquiries for approximately 279 employees regarding pay issues promptly, fostering positive relationships between management and staff members.
Coordinated new hire and termination processes to facilitate smooth operations.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database for between 250 to 279 employees.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Collaborated with HR and Finance departments for seamless integration of new hires into payroll system.
Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Processed payroll garnishments such as tax liens and child support.
Supported financial director with special projects and additional job duties.
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Coordinated open enrollment events to educate employees at 16 sites on benefit options and encourage informed decision making.
Collaborated with HR team to evaluate and select competitive health, dental, and vision insurance plans for employees.
Checked employees' benefits enrollment for accuracy and inputted all data into payroll system.
Billing Supervisor
ONR, Inc
05.1994 - 06.1997
Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
Managed preparation and distribution of customer invoices within strict 24 hour deadline each month, upholding adherence to company policies and client agreements.
Enhanced team productivity by providing ongoing training, guidance, and support to billing staff of approximately 30 people.
Streamlined invoice processing for timely payments by enhancing tracking system and automating data entry tasks.
Proactively identified potential bottlenecks in billing process, implementing solutions that increased overall operational efficiency.
Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
Researched and resolved billing discrepancies to enable accurate billing.