Terri Layman
Spokane,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP
Drive Services Supported Living
Spokane, WA
01.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
Cashier
Hi-C0 Grocery and Deli
Spokane Valley, WA
03.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
Nanny
Nikki Taitague
Las Vegas, NV
06.2021 - 02.2022
- Assisted with daily tasks such as dressing, bathing, and feeding children.
- Provided transportation for school, doctor's appointments, and other errands.
- Organized indoor and outdoor activities to keep the kids occupied.
- Maintained a safe environment in the home by monitoring children's play.
- Tutored the children in their homework assignments.
- Cooked meals for the family according to dietary requirements.
- Helped maintain a clean living space by washing dishes, vacuuming, dusting..
- Instructed children on proper hygiene habits such as brushing teeth and washing hands.
- Enforced rules set by parents in order to promote positive behavior from the kids.
- Played games with the kids that encouraged learning through fun activities.
LSI
Visions for New Beginnings
Spokane, WA
08.2016 - 05.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Education
High School Diploma -
Manson High School
Manson, WA05-1981
Skills
- Project Planning
- Analytical Thinking
- Recordkeeping
- Multitasking
- First Aid/CPR
- Organizational Skills
- Problem-Solving
- PPE Use
- Customer Relations
- Excellent Communication
- Troubleshooting
- Calm Under Pressure
- Organization
- Remote Office Availability
Certification
NAR
CPR/FIRST AID
NURSE DELEGATION
References
References available upon request.
Timeline
DSP
Drive Services Supported Living
01.2023 - Current
Cashier
Hi-C0 Grocery and Deli
03.2022 - 11.2022
Nanny
Nikki Taitague
06.2021 - 02.2022
LSI
Visions for New Beginnings
08.2016 - 05.2021
High School Diploma -
Manson High School
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