Terri L. Bennett
Arlington,TX
Summary
Results-driven Store Manager with over 15 years of experience in retail operations, including store openings, merchandising, banking, and recruitment. Skilled in enhancing efficiency and productivity to drive business success. Committed to leveraging analytical and interpersonal skills to contribute to organizational goals.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Assistant General Manager
Paradies Lagardere
09.2023 - Current
- Overseeing daily store operations of multiple shops ensuring shops are run smoothly.
- Managed and supervised employee performance to enhance customer service. employees are given great customer service to maintain daily goals.
- Monitored and maintained merchandise levels in shops to meet customer satisfaction.
- Developing and managing employee schedules weekly.
- Monitoring and maintaining shops stay full of merchandise to customer satisfaction.
General Manager
Burger King
06.2022 - 04.2023
- Oversaw daily operations to maintain and increase store profits.
- Supervised a team of 15 employees in daily operations. motivating & directing on exceeding customer expectations providing fast accurate service.
- Achieved company targets by identifying strategies to prevent losses.
- Recruit hire train and schedule employees to maintain optimum productivity in the restaurant.
- Addressed customer queries with prompt and effective solutions. and complaints as needed.
Assistant Manager
Marc’s
08.2018 - 06.2022
- Managed inventory and ordered merchandise based on demand to ensure stock availability.
- Train and provide supervision for new and existing sales associates.
- Monitored retail operating costs, budgets, and resources to maintain financial efficiency.
- Performed store opening and closing duties including counting cash drawers and checking equipment.
- Trained and supervised new and existing sales associates to enhance team performance.
Store Manager
Dollar Tree
09.2017 - 08.2018
- Executed daily operations to achieve company targets and minimize potential losses.
- Achieved recruitment, training, supervision, and appraisal goals for employees, enhancing team capability.
- Addressed customer inquiries and resolved complaints.
- Managed the assets of the store, including taking stock and ensuring sufficient safety and security.
Merchandising Manager
Old Time Pottery
11.2016 - 09.2017
- Conduct training and developing store team members on store operating practices and procedures.
- Managed opening and closing procedures for the store, ensuring a smooth transition between shifts.
- Specialized in providing exceptional customer service to our customers.
- Conducted training and developed store team members on operating practices and procedures to enhance team competency.
- Delegated responsibilities to ensure timely store operations. team members on unloading the delivery truck, making sure merchandise gets put on the sales floor in a timely matter.
Department Manager
Walmart
02.2015 - 06.2016
- Coordinated and organized store merchandise to enhance product visibility.
- Supervised employees in efficiently bringing merchandise from receiving area to sales floor.
- Specialize in price changing, ins and outs in my area.
- Delegated assignments to associates to ensure effective coverage of departmental tasks.
- Executed price changes for merchandise in designated area.
Assistant Manager
Family Dollar
05.2011 - 11.2012
- Prepared nightly deposits and balanced cash registers.
- Managed inventory levels by conducting regular stock checks and audits., store appearance and completing daily paperwork.
- Officiate maintaining inventories, store appearance and completing daily paperwork.
- Organize merchandise, and transfer merchandise from stockroom to store.
Store Manager
Joseph A. Bank Clothiers
09.2006 - 11.2009
- Prepared nightly deposits after balancing registers.
- Effectively manage staffing, payroll, and scheduling of retail personnel.
- Facilitated order fulfillment by managing catalog requests.
- Merchandised sales floor according to company standards, enhancing product visibility.
- Arrange accurate measuring customers for alterations.
- Oversaw staffing, payroll, and scheduling of retail personnel to optimize store operations.
Guest Service Team Lead
Target
10.2003 - 09.2006
- Delivered high-level customer service support, enhancing guest satisfaction in relations.
- Scheduled, supervised, and coordinated counter and register operations for cashier personnel, ensuring smooth workflow.
- Motivated retail personnel to meet departmental and store-wide goals, fostering a collaborative environment.
- Motivated retail personnel in achieving departmental and store wide goals.
Store Manager
Ashley Stewart Clothing Store
02.2001 - 10.2003
- Administered opening, closing, and balancing of registers, ensuring accurate nightly deposits.
- Planned, managed, and directed store operations, optimizing sales promotions and store layout.
- Maintain and enhance customer service for total buyer satisfaction.
- Maintained and enhanced customer service to achieve total buyer satisfaction.
- Administered opening, closing, and balancing registers including preparations of nightly deposits.
Education
Bachelor of Science - Business with a General Management Certificate
University of Phoenix
Phoenix, AZ 01-2022
Associate’s degree - AAFB
University of Phoenix
Phoenix, AZ01-2019
GED -
Cuyahoga Community College
Cleveland, Ohio01-1992
Skills
- Adapts easily to new concepts and responsibilities, self-motivated, and works well independently as well as within a team
- Staff management
- Inventory control
- Operations management
- Inventory management
Certification
General Management
Timeline
Assistant General Manager
Paradies Lagardere
09.2023 - Current
General Manager
Burger King
06.2022 - 04.2023
Assistant Manager
Marc’s
08.2018 - 06.2022
Store Manager
Dollar Tree
09.2017 - 08.2018
Merchandising Manager
Old Time Pottery
11.2016 - 09.2017
Department Manager
Walmart
02.2015 - 06.2016
Assistant Manager
Family Dollar
05.2011 - 11.2012
Store Manager
Joseph A. Bank Clothiers
09.2006 - 11.2009
Guest Service Team Lead
Target
10.2003 - 09.2006
Store Manager
Ashley Stewart Clothing Store
02.2001 - 10.2003
Bachelor of Science - Business with a General Management Certificate
University of Phoenix
Associate’s degree - AAFB
University of Phoenix
GED -
Cuyahoga Community College
Disclaimer
Excellent References furnished upon request