Terri-Lee Jansky
Belmont,NH
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Assessing Assistant
Town Of Sanbornton
11.2017 - Current
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Compared transcribed data with source document to detect and correct errors.
- Organized data entry documents into filing systems for easy access.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Created spreadsheets for more efficient recordkeeping.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Planned and coordinated materials for board meetings, committee meetings and staff events.
- Developed data entry policies and procedures in compliance with company standards.
- Supported taxation requirements by adding new parcel numbers to properties.
- Handle exemptions and credit for residents.
- Proved successful working within tight deadlines and a fast-paced environment.
Legal Secretary
Law Office Of Kenneth J. Barnes
01.2016 - 11.2017
- Organized and updated databases, records and other information resources.
- Received and placed telephone calls to clients and prospective clients.
- Organized files for court proceedings.
- Created, indexed, and maintained client binders.
- Created and printed legal documents for attorneys to review.
- Assisted with preparation of trial materials and documents.
- Prepared and processed invoices for attorney billing.
- Planned and organized internal and external events, meetings and conferences.
- Order Supplies, Mailing
- Maintain clients file with copies of legal documents and correspondence
- Update client list and weekly task list for attorney
- Prepare representation clients / contract for attorney
- Update Client Trust Account and operating account
Administrative / Secretarial
Cross Country Appraisal Group, LLC
12.2001 - 01.2015
- Support to assessing supervisor's
- Follow strict guideline of State of New Hampshire Department of Revenue RSA / NHAAO
- Organized appointments, meetings and travel arrangements
- File management
- Customer Service / Interact with taxpayer on a daily basis.
- Managed relational database to store information for reference, reporting, and analysis.
- Generated reports in Microsoft Excel and typed letters in Word Document.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Created and updated records and files to maintain document compliance.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
Postal Carrier
Rural, United States Postal Service, Town Of
01.2012 - 01.2014
- Laconia, NH & Belmont, NH
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Handled mail and packages with care to prevent damage during delivery.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Executive Secretary / Sales Coordinator
Crowley Foods, Inc
01.1988 - 01.2001
- Organized promotional events and interacted with community to increase sales volume
- Built relationships with customers and community to establish long-term business growth
Education
Legal Secretary
Hesser College
Manchester, NH1994
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Concord High School
Concord, NH .1986
Skills
- Proficient in all Microsoft Windows operating systems, Microsoft Word, Excel, Outlook
- Exceptional Communication Skills
- Office Equipment Use
- Appointment Setting
- Administrative Support
- Excellent phone manner, office etiquette and organizational skills
- Handle sensitive information discreetly and professionally
- Accurate, efficient, and detail-oriented
- Productive in high volume, high stress environment
- Organized appointments, meetings and travel arrangements
- File management
- Multi-Line Telephone Systems
- Document and Correspondence
- Spreadsheets
Timeline
Assessing Assistant
Town Of Sanbornton
11.2017 - Current
Legal Secretary
Law Office Of Kenneth J. Barnes
01.2016 - 11.2017
Postal Carrier
Rural, United States Postal Service, Town Of
01.2012 - 01.2014
Administrative / Secretarial
Cross Country Appraisal Group, LLC
12.2001 - 01.2015
Executive Secretary / Sales Coordinator
Crowley Foods, Inc
01.1988 - 01.2001
Legal Secretary
Hesser College
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Concord High School
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