Terri Lyon
Bonifay,FL
Summary
Motivated Deli Clerk offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Well-organized Deli Clerk skilled at providing customers with accurate and quick service. Offering 20+ years of experience in customer service, preparing all types of food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Big Boss Stores
02.2023 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Restaurant Cook
The Cove II
06.2018 - 12.2020
- Enhanced customer satisfaction by preparing high-quality meals according to menu specifications and dietary requirements.
- Reduced food waste by properly storing ingredients and maintaining an organized kitchen workspace.
- Collaborated with other kitchen staff for efficient meal preparation and seamless service during peak hours.
- Maintained a clean and sanitary cooking environment, adhering to health department regulations for safe food handling practices.
- Streamlined kitchen operations by effectively organizing workstations, utensils, and equipment for easy access during meal preparation.
- Assisted in menu development with innovative dish ideas that catered to diverse tastes and preferences of patrons.
- Expedited orders during busy shifts, ensuring timely delivery of hot, fresh meals to customers'' tables.
- Contributed to positive teamwork dynamics through effective communication with servers, dishwashers, and management personnel.
- Showcased creativity in plate presentations that elevated the dining experience for guests and garnered compliments from patrons.
- Trained new employees on proper cooking techniques, safety protocols, and restaurant-specific procedures as part of a supportive team dynamic.
- Participated in inventory control efforts to reduce costs associated with excess stock or spoilage due to improper storage methods.
- Ensured smooth operation of the kitchen by promptly addressing any equipment malfunctions or maintenance needs as they arose during service hours.
- Demonstrated strong work ethic by arriving punctually for shifts, maintaining a professional attitude, and exhibiting pride in personal appearance as a representative of the restaurant brand.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Developed innovative, creative menu items and recipes.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Assisted in developing new menu items to reflect restaurant's style and standards.
Education
Certified Nursing Assistant (CNA) - Nursing Assistance
Washington County Vo-Tech
Chipley, FL11.1989
Skills
- Register Operations
- Product Recommendations
- Ordering Procedures
- Cooking
- Product Rotation
- Product Merchandising
- Equipment Operation
- Food Preparation
- Menu Memorization
- Product Presentation
- ServSafe Certification
- Multitasking Capabilities
- Inventory Management
- Reliability and Punctuality
- Customer Service Excellence
- Attention to Detail
- Effective Communication
- Patience and Empathy
- Sanitation Standards Compliance
- Safe Food Handling Practices
- Sanitation Practices
- Proper Food Handling
- Equipment Use
- Product Sampling
- Cleaning and Sanitizing
- Safe Food Handling
- Food Safety Standards
- Quality Inspections
- Cash Register Operation
- Strong Work Ethic
- Honesty and Integrity
- Table Setting Knowledge
- Food Safety Compliance
- Upselling
- Customer Service
- Stocking and Replenishment
- Temperature Monitoring
- Customer Relations
Timeline
Deli Clerk
Big Boss Stores
02.2023 - Current
Restaurant Cook
The Cove II
06.2018 - 12.2020
Certified Nursing Assistant (CNA) - Nursing Assistance
Washington County Vo-Tech
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