Terri Martin
McKinney,TX
Summary
Talented human resources professional experienced in developing and managing benefits plans for medical, dental, vision, life, and other areas of care. Resourceful and proactive with a strong attention to detail and flexible approach to solving routine and complex problems. A flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning, and time management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Lovejoy ISD
Allen, TX
01.2022 - Current
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Cultivated relationships with Higginbotham and participated in the benefits renewal process by analyzing proposals and making recommendations to secure competitive pricing for services provided.
- Reviewed employee eligibility for benefit coverage, assisted employees with enrolling in benefit plans, and explained the various plan options.
- Coordinated open enrollment activities including meetings and communication campaigns.
- Administered leave programs such as FMLA, PTO, and disability leave, ensuring compliance and proper tracking.
- Coordinated the Work Compensation Process with TASB, assuring that the paperwork and reporting were completed timely and in compliance.
- Administered annual training compliance by setting up Vector Solutions courses.
- Worked closely with Payroll and HR Generalists, helping to onboard new employees.
- Proficient in software such as Frontline, Ascender, The Benefit Hub, Vector Solutions, and TASB.
Human Resources Manager
Reliant At Home
Plano, TX
01.2021 - 01.2022
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Provided HR consultation services to leadership and department heads.
- Auditing HR Files to ensure within Medicare and State Compliance. Scanning all Paper files to become all Electronic.
- Run reports regularly and contacting employees regarding licenses that are expired and ensure we receive new valid copies.
- Sending reports to Branch Managers for upcoming Annual Reviews.
Medical Billing Specialist/Office Manager
Reliant At Home
Plano, TX
05.2016 - 01.2021
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Posted charges, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Applied payments, adjustments and denials into medical manager system.
- Collaborated closely with other departments to resolve claims issues.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Managed a employee who verified insurance authorizations. and posted Insurance payments for me.
- Submitted all claims for Medicare RAP/EOE and Insurances.
- Was back up for Human Resources and helped with Hiring and other benefits and Events as needed.
- Managing the office to ensure all Home Health procedures and Job duties were being exectuted.
Office Manager/Human Resources Coordinator
Reliant at Home
Plano, TX
06.2014 - 05.2016
- Selected and interviewed candidates for all available positions.
- Conducted telephone and onsite exit interviews for all employees.
- Explained human resources policies and procedures to employees.
- Completed Onboarding Process including background check, I-9, and Hiring Paperwork.
- Ensured Medical and other Benefits were offered and onboarded as required.
- Gathered Timesheets bi-monthly and checked to make sure they were entered correctly.
- Helped plan Parties and Events for Employees.
- Managed a Office of 12 employees. Making sure all office tasks for Home Health were assigned and completed timely.
Substitute Teacher, K-12
McKinney Christian Academy
McKinney, TX
08.2011 - 06.2014
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Education
High School Diploma -
Kingston Christian Academy
Shreveport, LA05.1989
Some College (No Degree) -
Collin County Community College District
Plano, TXSkills
- Organizational skills
- Benefits and leave
- Compensation and payroll
- Microsoft Office Suite
- Google Suite
- Great at multitasking
- Human resources operations
- Recruitment and hiring
- Planning
- Work ethic
- Flexible
- Reliable and trustworthy
- Employee engagement
- Leadership development
Certification
Human Resources Manager Certificate - 02/2022
Timeline
Human Resources Specialist
Lovejoy ISD
01.2022 - Current
Human Resources Manager
Reliant At Home
01.2021 - 01.2022
Medical Billing Specialist/Office Manager
Reliant At Home
05.2016 - 01.2021
Office Manager/Human Resources Coordinator
Reliant at Home
06.2014 - 05.2016
Substitute Teacher, K-12
McKinney Christian Academy
08.2011 - 06.2014
High School Diploma -
Kingston Christian Academy
Some College (No Degree) -
Collin County Community College District
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