Axiscare
Terri McCray
Scheduling Coordinator
Lake Worth,Florida
Summary
With a proven track record at Boynton Beach Home Care, I excel in medical scheduling and organizational skills, ensuring efficient patient care and caregiver coordination. My expertise in home health services and adept time management has significantly enhanced operational efficiency, making me a valuable asset to any healthcare team.
Overview
11
11
years of professional experience
Work History
Scheduling Coordinator
Boynton Beach Home Care
12.2022 - Current
- Coordinates and schedule referrals fo new and existing home care services.
- Provide continuity of care in coordinating referrals.
- Communication to each caregiver all pertinent information regarding client care.
- Keeps caregiver calendars and client information accurate and current.
- Routinely interact with personnel such as client, family members, and care managers to facilitate home care services.
- Responsible for recruiting/interviewing and on boarding caregivers.
Private Care Coordinator
Empathy Care, Inc
10.2021 - 12.2022
- Coordinates and schedule referrals for new and existing home care services.
- Provide Continuity of care in coordinating referrals.
- Communication to each caregiver pertinent information regarding client care.
- Keeps caregiver calendars and client information accurate and current.
- Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services.
- Responsible for recruiting/interviewing and on boarding caregivers.
- Document all information regarding changes in schedules and communication with clients and caregivers.
- Perform other administrative duties including answering the phone, faxing, filing of confidential documents.
Scheduling Coordinator
Alternative Home Health
10.2018 - 07.2021
- Coordinates and schedule referrals for new nd existing home care services.
- Provide continuity of care in coordinating referrals.
- Communicate to each caregiver all patient information regarding client care.
- Keeps caregivers calendar and client information accurate and current.
- Communicates to the department Director all pertinent information regarding client/caregivers issues.
- Routinely interact with personal such as clients family members and care managers to facilitate home care services.
- Perform intake review with patients, prepare charts and set up nursing assessments.
Intake Coordinator
Internationl Institute Of Sleep
08.2016 - 10.2018
- Verify information for benefits for accuracy for patients prior to filling prescription orders
- Follow-up with doctor's offices or patient to verify the validity of information received.
- Review and check billing systems to ensure accuracy and non duplication of patient information.
- Contact patient regarding orders and validate patiet history
- Review policy and procedures regarding the studies recommended.
- Review intake sheets, billing sheets, referral authorization nd signedorders from physicians to confirm all required documents are received.
- Review patient information to ensure orders are available and appropiate opening meet criteria.
Intake Coordinator/Medical Records
Quality Family Care
04.2015 - 07.2016
- Interview patients and completes admissions paperwork.
- Verifies patient insurance coverage and benefits.
- Schedule appointments for caregivers and other healthcare services.
- Answer phones and complete associated clerical tasks.
- Create and maintains patient records.
- Ensure patient charts were up todateand accurate with information.
Medical Collection Specialist
Lourdes Noreen McKeen Residence
10.2014 - 04.2015
- Review and process unpaid and denied claims.
- Determine accuracy of insurance payments and follow up on discrepancies
- Follow policy and standards in the review of patients information.
- Resolve disputes and follow up with resolution by end of business day.
- Follow up with private carriers, Medicare, UHC's to ensure denials were processed timely
Medical Billing/ Customer Service
Boca Medical Supply
03.2014 - 10.2014
- Process orders for ne and existing patients.
- Follow-up with doctor's office for proper documentation for patients.
- Work with CMN's, DWO's and denial reports to ensure billing accuracy.
- Verify patients insurance to ensure proper insurance coverage.
- Follow-up with patients insurance companies to ensure authorization received.
Scheduling Coordinator
Medi Home Care
01.2013 - 03.2014
- Track deliveries per day for patient , healthcare facilities nd offices to ensure orders received.
- Follow-up with doctor's office ensure orders received.
- Verify patient insurance companies to ensure authorization received.
- Effectively solved customer challenges and improved customer service.
Education
High School Diploma -
Santaluces High School Adult Education Center
Lantana, FL06.1994
Skills
- Organizational Skills
- Medical Records
- Medical Scheduling
- DME
- Time Management
- Home Health
- Patient Care
Software
Wellsky
Matrixcare
Caresona
Clearcare
Timeline
Scheduling Coordinator
Boynton Beach Home Care
12.2022 - Current
Private Care Coordinator
Empathy Care, Inc
10.2021 - 12.2022
Scheduling Coordinator
Alternative Home Health
10.2018 - 07.2021
Intake Coordinator
Internationl Institute Of Sleep
08.2016 - 10.2018
Intake Coordinator/Medical Records
Quality Family Care
04.2015 - 07.2016
Medical Collection Specialist
Lourdes Noreen McKeen Residence
10.2014 - 04.2015
Medical Billing/ Customer Service
Boca Medical Supply
03.2014 - 10.2014
Scheduling Coordinator
Medi Home Care
01.2013 - 03.2014
High School Diploma -
Santaluces High School Adult Education Center
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