Terri Miller
Portland,US
Summary
Technically adept, friendly, punctual, and always up for a challenge. Excellent track record of resolving issues, increasing customer satisfaction. Hardworking professional with impressive skills in manufacturing. Committed to worksite safety and client satisfaction.
Overview
18
18
years of professional experience
Work History
Patient Engagement Specialist
Landmark Recovery
05.2023 - Current
- Maintained clean and safe environment to promote patient safety and comfort
- Collected and transported specimens to prepare for lab testing.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage and retrieval.
Lead Pack-Out Corn
Tyson Foods Inc
08.2021 - 08.2022
- Made certain that all health and safety regulations were adhered to
- Maintained product standards and quality-control programs
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Lead Night Auditor
Quality Inn & Suites North at the Pyramids
02.2021 - 06.2021
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.
Clinical Coordinator
West Jay Clinic
02.2005 - 09.2013
- Planned and facilitated monthly management meetings to discuss current census for each physician, ICD-09 new and/or updated codes,and discharges.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Supervised and managed daily activities of clinical team consisting of three physicians, nurses, and support staff.
- Organized systems for tracking patient records to improve ease of retrieval.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Implemented new policies and educated staff on changes.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Associate of Applied Science - Medical Assisting
Harrison College
Muncie, IN12.2005
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH2027
undefined
Bachelor of Arts - undefined
2027
Skills
- Effective Working Relationships
- Strategic Manufacturing
- Contract Logistics
- Order Accuracy
- Chemical Manufacturing
- Quality Control
- Practice Operations Management
- Service Quality
- Lean Manufacturing
- Protective Equipment Knowledge
- Design Standards
- Expense Reduction
- Standard Operating Procedures Proficient
Timeline
Patient Engagement Specialist
Landmark Recovery
05.2023 - Current
Lead Pack-Out Corn
Tyson Foods Inc
08.2021 - 08.2022
Lead Night Auditor
Quality Inn & Suites North at the Pyramids
02.2021 - 06.2021
Clinical Coordinator
West Jay Clinic
02.2005 - 09.2013
Associate of Applied Science - Medical Assisting
Harrison College
Bachelor of Science - Computer Science
Southern New Hampshire University
Bachelor of Arts - undefined
Similar Profiles
Daneigh WhitesideDaneigh Whiteside
Charge RN at Landmark RecoveryCharge RN at Landmark Recovery
ERIN NEWELLERIN NEWELL
Clinical Liaison at Landmark RecoveryClinical Liaison at Landmark Recovery
Daniel BrunetDaniel Brunet
Patient Engagement Specialist at Landmark RecoveryPatient Engagement Specialist at Landmark Recovery
DARICELL PAIGE-MAPLESDARICELL PAIGE-MAPLES
Substance Abuse Charge Nurse at Landmark RecoverySubstance Abuse Charge Nurse at Landmark Recovery
Lupe DominguezLupe Dominguez
Maintenance Manager at Voestalpine /ArcelorMittalMaintenance Manager at Voestalpine /ArcelorMittal