Hiking
Teresa (Terri) Milroy
Trainer, Instructional Designer, Curriculum Specialist
Powhatan,VA
Summary
Organized and dependable trainer and curriculum developer with a proven record of success handling multiple priorities with ease and a positive attitude. Works well alone or in collaboration with a team. A difference maker who is constantly looking for opportunities to improve.
Overview
30
30
years of professional experience
8
8
years of post-secondary education
7
7
Certificates
Work History
Coordinator of Education Technologies
Southside Virginia Community College
Alberta, VA
01.2018 - Current
- Trained 8,000 faculty across the Virginia Community College system at the beginning of the 2020 pandemic, delivering LMS, Google Suite, online pedagogy and educational tool training totaling roughly 300 hours over the first 8 weeks of the transition, in addition to all regular duties and obligations.
- Current chair of the Virginia Community College System's eLearning and Educational Technologies (eLET) committee, having served two years as vice chair.
- As Chair of the eLET state committee, participated in contract negotiations with vendors, produced documentation for multi-factor authentication for students, and led the statewide effort to educate and train faculty at 23 community colleges on Regular & Substantive Interaction (RSI) in expectation of new federal regulations.
- Responsible for analyzing LMS analytics to evaluate policy adherence and adoption of best practices
- Worked with Subject Matter Experts to produce course templates for adjunct faculty for our transfer courses, based on internationally recognized design structures through Quality Matters.
- Lead the Change Management team at Southside to convert faculty and students from the Blackboard LMS to the Canvas LMS.
- Voting member of multiple Requests for Proposal across the Virginia Community College System for videoconferencing, online tutoring and proctoring to serve roughly 100,000 students, and over 10,000 employees in various roles. Served as the only college representative from the whole system to negotiate with vendors and the procurement offices for the state.
- Trained faculty at my own institution and the other 22 Virginia community colleges on issues such as accessibility, Universal Design for Learning, Zoom, authentic assessment, hyflex classroom management and various educational tools for online synchronous and asynchronous students in both synchronous and asynchronous formats.
- Developed and delivered in person, synchronous Zoom and asynchronous training and documentation for faculty at all 23 colleges during the move to Canvas in 2018.
- LMS Administrator for both Blackboard and Canvas
- Quality Matters facilitator and Peer Reviewer, delivering introductory course design training for internationally recognized leader in online design principles, as well as contract peer reviewer and SME for courses across the Virginia Community College System.
- Oversaw a technology budget of more than $30,000 before being absorbed into another department.
- Member of various committees/subcommittees at the college and state level, including current positions with the Academic & Student Affairs Advisory Council, Teaching and Learning Roundtable (chair), Student Success and Retention Committee, and the subcommittee on Communication for Technology Issues.
- Oversaw faculty development through in-depth trainings, workshops, seminars and other learning opportunities.
- Adjunct instructor for Southside Virginia Community College, delivering 9-12 credit hours per semester of US History and US Government curriculum to Dual Enrollment high school students in multiple counties across southern Virginia.
Assistant Professor
Southside Virginia Community College
Alberta, VA
08.2006 - 12.2017
- Taught 20+ credit hours per semester, both online and in person, over four counties in three disciplines.
- Developed original curriculum for multiple term lengths, in multiple modalities, each academic year.
- Achieved a 97% pass rate for Dual Enrollment students on state standardized testing.
- Responsible for communication with multiple stakeholders at the college and every school system, including issues with attendance, performance, and social/emotional issues noted in the classroom.
- Mentored more than half a dozen new adjunct faculty from onboarding through the first year of Dual Enrollment teaching. Regular classroom visits, evaluations, and review of teaching and testing materials was done for each mentee on a monthly basis.
- Built strong rapport with students through class discussions and academic advisement.
- Revised course objectives, course materials, instructional and assessment strategies for history, humanities, and political science courses.
- Applied innovative teaching methods to encourage student learning objectives.
- Served as advisor for student honor society.
- Responsible for year end data reporting based on analysis of multiple sections' assessment results.
Domestic Engineer
Milroy Family
03.1998 - 07.2006
- Paid bills from designated funds and kept bookkeeping account details for reference.
- Kept all family records, including tax records and completed quarterly and annual taxes.
- Responsible for 24 hour care of children while spouse working nights and weekends for the US military.
- Maintained and repaired house, minor car issues, and yard.
- Purchased all household needs, including groceries, clothing, linens, pharmaceuticals, gifts, and entertainment supplies.
- Organized and hosted parties for multiple groups, providing food, beverages, and decor appropriate to the occasion.
- Handled the logistics for multiple cross-country moves, including packing, renting moving vehicles, and arranging weight checks for the loaded moving vans. Also did all searches for housing in new locations.
- Completed master's degree in Humanities while caring for two toddlers without any help during the week.
Assistant to the Site Manager
American Red Cross
Grand Forks, ND
03.1997 - 03.1998
- Counseled military members needing financial assistance due to medical or family emergency.
- Organized and supervised fundraising activities on the Air Force base.
- Calculated financial assistance for eligible service members, arranged payment and repayment options, and managed loan paperwork.
- Scheduled classes and instructors, took class reservations, and arranged classrooms.
- Made bank deposits and kept office financial records.
- Distributed printed materials to various offices and agencies on base about Red Cross services. Arranged shipment of said materials when required to replace existing stock.
- Reported all inquiries, financial distributions and volunteer hours logged for the station staff to the district manager monthly.
Assistant Buyer
JCPenney
Dallas, TX
04.1993 - 11.1995
- Responsible for $500K of product sales nationally per year.
- Processed, reviewed and tracked replenishment orders using proprietary software.
- Assisted the buyer with planning seasonal offerings for the department by meeting with multiple vendors, choosing silhouettes and fabrics, and establishing pricing.
- Maintained samples and coordinated photography for store-level buyers to choose on video.
- Created budget for each department division based on previous year sales and current trends.
- Co-managed administrative assistant, including performance evaluations, approving time off, checking correspondence, and prioritizing department needs.
- Approved and organized vendor returns and markdowns in order to maximize profit and prevent losses.
- Tracked shipment of orders and reorders from both domestic and overseas locations to distribution centers and from distribution centers to stores.
- Presented each season's offerings to company stakeholders, and made last minute purchasing changes based on feedback.
- Oversaw models and videography of seasonal fashion coordinates for live broadcast to stores.
Store Merchandiser
JCPenney
Roseburg, OR
08.1990 - 03.1993
- Served as assistant Store Manager, responsible for helping create all employee schedules, give performance evaluations, monitor sales associates on the floor, and manage bank deposits.
- Oversaw purchasing of merchandise every season for roughly 1500 square feet of sales space.
- Worked with Store Manager and other staff to create visual merchandising in the form of mannequins, banners, tabletop displays, and wall layouts.
- Responsible for all register counts after store close and before store open.
- Dealt with customer complaints, finding the best resolution possible to maintain strong customer relations wherever possible.
- Helped with security audits, including investigations into associate embezzlement and theft.
- Checked merchandise in on receiving docks, verified shipping label matched package content, and checked storeroom daily for merchandise needed to fill racks on the sales floor.
Education
Bachelor of Arts - Advertising/Communications
Southern Methodist University
Dallas, TX 08.1986 - 05.1990
Master of Arts - Humanities
California State University - Dominguez Hills
Carson, CA 08.2003 - 01.2007
Master of Science - Political Science And Government
American Public University System
Charles Town, WV 01.2008 - 01.2009
Skills
Written and verbal communication
MS Office
Critical Thinking
Flexible and Adaptable
Adobe Acrobat
Camtasia Video Editing
Google Suite
Training
Quality Matters Course Design
Premium Rush Video Editing
Canva Designs
Blackboard LMS
Canvas LMS
Trauma Resolution
Life Coach
Intuitive Business Coach
Zoom Video Conferencing
Website building
Time Management
Curriculum Development
Adobe Acrobat
Articulate Rise
Intuitive Business Coaching
Time Management
Java (very basic)
Certification
Learning Experience Design Training - Fall 2021
Interests
Training Therapy Dogs
Writing
Travel
Business and Life Coaching
Timeline
Coordinator of Education Technologies
Southside Virginia Community College
01.2018 - Current
Master of Science - Political Science And Government
American Public University System
01.2008 - 01.2009
Assistant Professor
Southside Virginia Community College
08.2006 - 12.2017
Master of Arts - Humanities
California State University - Dominguez Hills
08.2003 - 01.2007
Domestic Engineer
Milroy Family
03.1998 - 07.2006
Assistant to the Site Manager
American Red Cross
03.1997 - 03.1998
Assistant Buyer
JCPenney
04.1993 - 11.1995
Store Merchandiser
JCPenney
08.1990 - 03.1993
Bachelor of Arts - Advertising/Communications
Southern Methodist University
08.1986 - 05.1990