Terri Mongar
Sheffield
Summary
Results-driven professional with expertise in quality control and order fulfillment at American Wholesale Book Club. Skilled in team leadership and problem-solving, utilizing RF scanners to minimize fulfillment errors. Dedicated to upholding safety standards while meeting productivity targets in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Order Filler
American Wholesale Book Club
01.2023 - Current
- Ensured high quality control standards during order preparation and shipping.
- Managed peak periods effectively, maintaining quality and timely deliveries.
- Promoted safety by adhering to strict protocols in all tasks performed.
- Adapted quickly to changing demands while maintaining high productivity levels.
- Minimized fulfillment errors by utilizing RF scanners for accurate item picking.
- Streamlined order pulling to consistently meet demanding productivity goals.
Assistant Manager
Little Caesars Pizza
07.2022 - 11.2022
- Achieved optimal team performance through effective coordination of daily operations.
- Trained new staff to foster collaboration and improve team dynamics.
- Supervised operations to consistently meet quality and service standards.
- Guided junior staff in their roles to enhance professional growth.
- Delivered exceptional customer service, generating repeat business consistently.
- Conducted regular inspections to ensure compliance with safety regulations.
- Maintained store organization and cleanliness through diligent oversight of daily operations.
Ditital Order Filler
Walmart
08.2021 - 07.2022
- Ensured timely store deliveries by accurately filling customer orders.
- Streamlined packaging processes by printing labels and preparing outbound shipments.
- Minimized workplace accidents through strict adherence to safety protocols.
- Reviewed orders to confirm item numbers and merchandise locations efficiently.
Robotic Welder Operator
Autokiniton
10.2014 - 07.2021
- Produced high-quality welds using robotic welding equipment on metal parts.
- Ensured consistent welding processes, adhering strictly to safety standards.
- Minimized downtime by conducting routine maintenance on welding machines.
- Resolved welding issues effectively through collaboration with engineering team.
- Enhanced team competency by training junior operators on safety protocols.
- Transported materials efficiently within warehouse using forklifts.
- Ensured safety compliance by conducting routine inspections on forklift equipment.
- Optimized warehouse layout and improved material flow through team collaboration.
Education
No Degree - Medical Assistant
Ross Medical Education Center
Grand Rapids, MI06-2002
High School Diploma -
West Ottawa High School
Holland, MI06-1997
Skills
- Warehouse safety
- Product picking
- Heavy lifting
- Forklift operation
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Task delegation
- Staff training and development
- Retail operations
- Retail operations management
- Quality control inspection
- Preventive maintenance execution
- Weld defect identification
- Lean manufacturing principles
- Precision measurement tools
- Quality control analysis
- Welding safety protocols
- Robotic welding expertise
Timeline
Order Filler
American Wholesale Book Club
01.2023 - Current
Assistant Manager
Little Caesars Pizza
07.2022 - 11.2022
Ditital Order Filler
Walmart
08.2021 - 07.2022
Robotic Welder Operator
Autokiniton
10.2014 - 07.2021
No Degree - Medical Assistant
Ross Medical Education Center
High School Diploma -
West Ottawa High School