Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terri Monzon

Terri Monzon

Spring Valley ,CA

Summary

Dedicated professional with proven expertise in housekeeping and sales, honed at Hampton Inn By Hilton and leading retail environments. Excelled in creating sanitary, welcoming spaces and driving customer satisfaction through exceptional service. Adept at teamwork and thriving under pressure, my hardworking nature and versatile skills significantly contribute to operational excellence and positive guest experiences.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Overview

6
6
years of professional experience

Work History

Houskeeper

Hampton Inn By Hilton
03.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Sales Associate

Homecare Supplies
06.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Petco Park
03.2019 - 01.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Education

High School

Mount Miguel
Spring Valley, CA
06.2022

Skills

    Teamwork

    housekeeping

    sale associate

    Great with customers

    Can work efficiently in under pressure situations

    Hard working

    Skilled in a lot of aspects

Timeline

Houskeeper

Hampton Inn By Hilton
03.2023 - Current

Sales Associate

Homecare Supplies
06.2021 - 08.2022

Sales Associate

Petco Park
03.2019 - 01.2021

High School

Mount Miguel
Terri Monzon