Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Terri Moreland

Fayetteville,GA

Summary

An enthusiast, dedicated, analytical and self-motivated individual who is eager to start a position in an organization in which I can apply my knowledge and skills to the betterment of the organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Kroger
Fayetteville, GA
02.2022 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Pick and Pack Associate

Freshly
Austell, GA
01.2021 - 11.2021
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collected food products from shelves to fill orders, carefully operating equipment and maintaining accuracy.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Removed items from shelves or storage bins and scanned tags.
  • Quickly created and checked shipment labels for packages using a computer and scanner.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Private Nanny

Dyshena Henderson
Atlanta, GA
08.2019 - 03.2020
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Involved children in caring for household pets and chores.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with other essential tasks.
  • Organized and cleaned home after activities by picking up toys and sanitizing them for a tidy home.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Built positive and nurturing environments to support child social and emotional growth.

Lead/Daycare Assistant Teacher

Rainbow Child Care Center
Fayetteville, GA
09.2018 - 07.2019
  • Created and implemented diverse educational strategies to boost development
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Planned and guided age-appropriate tasks like reading, crafts, and matching and counting
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Maintained effective schedule balance between rest periods, active play and instruction
  • Met with parents about daily activities, positive developments and issues
  • Developed team communications and information for staff meetings
  • Monitored entrances and exits to maintain safety and organized environments
  • Improved operations by working with team members and customers to find workable solutions
  • Earned good attendance record and built reputation for being on time and ready to work
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches

Assistant Toddler/Infant Teacher

First School At First Baptist Church
Decatur, GA
01.2017 - 07.2018
  • Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety
  • Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary
  • Manage the daily operations of recreational facilities
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
  • Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors
  • Kept classroom and feeding areas clean, neat and safe
  • Promoted development of social, emotional and communication skills in infants
  • Used proper sanitizing techniques for toys, surfaces and equipment
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
  • Adhered to parent preferences and legal requirements for feeding breast milk, formula and solids to infants
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies
  • Sanitized toys, equipment, supplies and surfaces regularly
  • Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills
  • Enhanced sensory abilities by giving children access to numerous textures and shapes

Machine Operator/Production Assembler

Honda Lock
Bremen, GA
02.2016 - 12.2016
  • Quality inspector
  • Performed inspections on raw parts and placed labels on completed parts
  • Operated machinery on assembly line
  • Assembled parts in a timely manner
  • Calibrated, tested, and adjusted machine settings or controls in preparation for model operations
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands
  • Maximized productivity by keeping detailed production records and identifying hold-ups

Customer Service Cashier

Rawesome Juicery
Atlanta, GA
06.2015 - 01.2016
  • Educated customers on promotions to enhance sales
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Informs patrons of establishment specialties and features
  • Operate cash registers to accept payments for food and beverages
  • Assist with preparing and serving food and beverages
  • Plan parties or other special events and services
  • Answer telephone calls and respond to inquiries or transfer calls
  • Take and prepare to-go orders
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Resolved customer complaints and maintained clean and tidy checkout area

Education

High School Diploma -

Langston Hughes High School
Fairburn, GA
05.2015

Skills

  • Early childhood development
  • Activities planning
  • Care Planning
  • Social and academic development
  • Time management
  • Quality Assurance
  • Customer Service
  • Ability to answer multiple telephone lines, type 35 wpm, Proficient in a variety of computer applications, communicate exceptionally to effectively convey information verbally and in writing

Certification

FIRST AID/ CPR certified

Timeline

Assistant Manager

Kroger
02.2022 - Current

Pick and Pack Associate

Freshly
01.2021 - 11.2021

Private Nanny

Dyshena Henderson
08.2019 - 03.2020

Lead/Daycare Assistant Teacher

Rainbow Child Care Center
09.2018 - 07.2019

Assistant Toddler/Infant Teacher

First School At First Baptist Church
01.2017 - 07.2018

Machine Operator/Production Assembler

Honda Lock
02.2016 - 12.2016

Customer Service Cashier

Rawesome Juicery
06.2015 - 01.2016

High School Diploma -

Langston Hughes High School

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