Terri Otto
Germantown,WI
Summary
Accomplished Pharmacist with a proven track record at Guardian Pharmacy, adept in prescription verification and delivering exceptional customer service. Excelled in patient education, medication dispensing, and immunization administration, significantly enhancing patient care. Mentored future healthcare professionals, showcasing strong communication skills and a commitment to continuous improvement in healthcare quality.
Overview
22
22
years of professional experience
Work History
Pharmacist
Guardian Pharmacy
06.2003 - 01.2025
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
Education
Bachelor of Science - Pharmacy
University of Colorado At Boulder
Boulder, COSkills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Immunization administration
- Wisconsin licensed pharmacist
Timeline
Pharmacist
Guardian Pharmacy
06.2003 - 01.2025
Bachelor of Science - Pharmacy
University of Colorado At Boulder
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