Terri Pemberton
Vacaville,CA
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
9
9
years of professional experience
Work History
Associate Director of Configuration
Partnership Healthplan Of CA
10.2019 - Current
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Developed and performed training on new systems and enhancements to cross-functional teams
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.
- Revamped internal communication channels to foster greater transparency between departments and improve overall organizational cohesion.
Manager of Configuration
Partnership Healthplan Of CA
09.2014 - 09.2019
- Implemented efficient configuration management processes, resulting in improved system stability and reduced downtime.
- Developed comprehensive documentation for configuration procedures, streamlining the onboarding process for new team members.
- Collaborated with cross-functional teams to ensure seamless software integration, improving overall system performance.
- Managed complex configuration projects, consistently meeting deadlines and ensuring high-quality deliverables.
- Conducted thorough audits of system configurations to identify areas for improvement and implemented necessary changes.
- Established robust version control systems to track and manage software changes effectively, reducing errors during deployment.
- Aligned change management procedures with organizational objectives, facilitating smooth updates without disruption.
- Ensured compliance with relevant regulations by maintaining accurate records of all configuration items and their respective changes over time.
- Contributed to the evaluation and selection of configuration management tools, considering factors such as scalability, ease-of-use, and costeffectiveness.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Analyzed work to generate logic for new systems, procedures and tests.
- Translated technical concepts and information into terms parties could easily comprehend.
- Created proofs of concept for innovative new solutions.
- Estimated work hours and tracked progress using Scrum methodology.
Education
BBA - Project Management
Purdue Global University
05.2022
Skills
- Program Development
- Process Improvement
- Team Collaboration and Leadership
- Work Planning and Prioritization
- Coaching and Mentoring
- Analytical Thinking
- Policy Development
- Performance Management
- Strategic Planning
- Change Management
- Quality Assurance
References
References available upon request.
Timeline
Associate Director of Configuration
Partnership Healthplan Of CA
10.2019 - Current
Manager of Configuration
Partnership Healthplan Of CA
09.2014 - 09.2019
BBA - Project Management
Purdue Global University
Similar Profiles
TAYLOR CHIMATAYLOR CHIMA
Nurse Coordinator I (Utilization Review)- Contract at Partnership Healthplan of CA (Via YOH Connects)Nurse Coordinator I (Utilization Review)- Contract at Partnership Healthplan of CA (Via YOH Connects)
Erin SnoddyErin Snoddy
Transportation Specialist at Partnership Healthplan of CATransportation Specialist at Partnership Healthplan of CA
Wendy MillisWendy Millis
Program Manager at Partnership Healthplan of CAProgram Manager at Partnership Healthplan of CA
Emma Goetz PinckardEmma Goetz Pinckard
Customer Service Sales Representative at Cheri's Sweet TreatsCustomer Service Sales Representative at Cheri's Sweet Treats
Shelby McClureShelby McClure
Retail Sales Associate at Claire’sRetail Sales Associate at Claire’s