Terri Ponstein

• Locates materials and supplies by pulling and verifying items on production orders then delivering them to the designated lines or locations.
• Operates various types of equipment, such as standard and deep reach forklifts, MPCs turret lifts, power jacks and hand pallet jacks, and wrapping machines, to safely transport materials throughout the facility.
• Observes safety procedures and practices to prevent injury.
• Identifies, communicates and resolves issues to avoid disruptions in material movement.
• Engages in continuous learning and professional development to stay abreast of best practices in warehouse training and operations.
• Receives and sends out shipments, ensuring accuracy and timeliness of inventory management.
• Enhances team morale and productivity by participating in and contributing to team meetings and improvement initiatives while also keeping a positive attitude and willingness to help co-workers as needed.
• Maintains clean and organized warehouse environment, which contributes to a safer workspace for all employees.
• Loads and unloads items to move between storage shelves and vehicles.

14 years in Mercedes Final Production

• Cross-trained in multiple positions to offer skilled assistance with different parts of final assembly production line, sub-assembly production line, material runner and quality control.
• Maintained a clean and organized workspace(s), adhering to safety policies and 5S standards.
• Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
• Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
• Ensured product quality by conducting thorough inspections at various stages of the production process.
• Maximized downtime by tidying up line(s), sweeping, emptying trash/corrugated bins and taking on 5S projects.

2 years in BMW Sub Assembly Production

• All above bullet points were observed during this position and timeframe.
• Took on a 5S project to duplicate all the stations to be identical. In an effort to maximize efficiency and streamline production.

2 years in Deli

• Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
• Assisted in maintaining a clean and organized deli area, contributing to a positive guest experience.
• Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.

2 years in Health and Beauty Department

• Provided exceptional customer service, answering questions and helping customers locate items.
• Kept cases and shelves clean while also front-facing product to achieve fresh and appealing displays.
• Retrieved items for customers and verified prices.
• Supported store management by performing additional tasks as needed, such as opening or closing procedures.
• Stocked shelves and organized merchandise displays for easy retrieval.

1 1/2 years on Planogram team

• Improved product placement efficiency by executing planograms and ensuring proper merchandise presentation.
• Assisted in maintaining visual merchandising standards across multiple store sections.
• Sustained effective communication with supervisors regarding progress updates, challenges faced during projects, and potential solutions for improved performance.
• Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.
• Increased customer satisfaction by quickly responding to inquiries about product availability or location within the store layout.