Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

TERRI PRATHER

Cincinnati

Summary

Detail-oriented administrative professional with expertise in office organization, scheduling, and customer service. Proven ability to manage multiple tasks efficiently and support team objectives. Proactive administrative assistant specializing in communication and event coordination. Skilled in maintaining office efficiency, managing schedules, and delivering exceptional customer service to enhance organizational effectiveness. Dedicated office clerk with a strong focus on multitasking and customer service. Experienced in managing appointments, organizing office files, and ensuring smooth logistics for company events. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

GENTEL TOUCH
Cincinnati
10.2022 - Current
  • Organized office files and documents for easy access and retrieval.
  • Managed scheduling for meetings and appointments for executives and staff.
  • Prepared reports and presentations using Microsoft Office Suite tools.
  • Assisted in coordinating company events, ensuring smooth logistics and communication.
  • Handled incoming communications, directing inquiries to appropriate departments promptly.
  • Maintained inventory of office supplies, placing orders as needed for continuity.
  • Supported onboarding of new employees by preparing materials and orientations.
  • Fostered positive relationships with clients through effective communication and support.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.

Office Clerk

LGC Hospitality Staffing
Cincinnati
03.2020 - Current
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Organized and maintained office files and records for easy access.
  • Assisted in scheduling appointments and coordinating meetings for staff.
  • Processed incoming mail and packages for distribution within the office.
  • Collaborated with team members to ensure efficient office operations.
  • Prepared documents and materials for internal meetings and workshops.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Processed incoming and outgoing mail daily.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.
  • Received payments from customers via cash or credit card transactions.
  • Prepared invoices for customers based on their orders and payment terms.

Administrative Assistant

Seven Hills Neighborhood Houses
Cincinnati
06.2010 - 09.2022
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Organized and maintained office files and records for easy access.
  • Assisted in scheduling appointments and coordinating meetings for staff.
  • Supported data entry tasks using office software and databases.
  • Provided customer service by addressing questions and resolving issues promptly.
  • Collaborated with team members to ensure efficient office operations.
  • Prepared documents and materials for internal meetings and workshops.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Processed incoming and outgoing mail daily.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.

Education

Technology

Western Hills
Cincinnati, OH
05-1986

Skills

  • Customer service
  • Office administration
  • Data entry
  • Time management
  • Communication skills
  • Event planning
  • Attention to detail
  • Multi-tasking
  • Problem solving
  • Team collaboration
  • Adaptability
  • Conflict resolution

Custom

HELLO MY NAME IS TERRI PRATHER I HAVE BEEN AN Administrative Assistant FOR OVER 25 YAERS.BEING AN Administrative Assistant IS MY PASSIONATE AND I LOVE DOING WHAT I DO AND PROVIDING GREAT CUSTOMER SERVICE,HELPING OUT THE PUBLIC AND GIVING BACK AND MAKING A DIFFERENCE IN THE LIFE OF OTHERS MEANS TO ALOT TO ME.I AM A PEOPLES PEROSN I LOVE GOING ABOVE AND BEYOND TO GET THINGS DONE.

Timeline

Administrative Assistant

GENTEL TOUCH
10.2022 - Current

Office Clerk

LGC Hospitality Staffing
03.2020 - Current

Administrative Assistant

Seven Hills Neighborhood Houses
06.2010 - 09.2022

Technology

Western Hills

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