Terri Price
Denham Springs,LA
Summary
Accomplished Branch Manager with a proven track record at 1st Heritage Credit, enhancing customer satisfaction and streamlining operations for efficiency. Expert in Branch Operations Management and fostering strong customer relationships, demonstrated through significant service quality improvements. Skilled in time management and adept at driving performance to exceed objectives.
Overview
34
34
years of professional experience
Work History
Branch Manager
1st Heritage Credit
03.2012 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Assistant Manager
Harrison Finance
01.2009 - 12.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Office Manager
Turner Marine Yacht Sales
12.2000 - 12.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Accounts Payable Manager
Mobile Aerospace Engineering
03.1991 - 12.2000
- Managed accurate and timely processing of over [Number] invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
Education
High School Diploma -
Theodore High School
Theodore, AL05.1985
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
Timeline
Branch Manager
1st Heritage Credit
03.2012 - Current
Assistant Manager
Harrison Finance
01.2009 - 12.2011
Office Manager
Turner Marine Yacht Sales
12.2000 - 12.2008
Accounts Payable Manager
Mobile Aerospace Engineering
03.1991 - 12.2000
High School Diploma -
Theodore High School
Similar Profiles
Whitney AndersonWhitney Anderson
Consumer Loan Specialist at 1st Heritage CreditConsumer Loan Specialist at 1st Heritage Credit
Chanedra HamiltonChanedra Hamilton
Consumer Loan Specialist at 1st Heritage CreditConsumer Loan Specialist at 1st Heritage Credit
Monica HarperMonica Harper
MSA II at 1st MidAmerica Credit UnionMSA II at 1st MidAmerica Credit Union
John FisherJohn Fisher
Bindery Machine Operator at Franklin Press Inc.Bindery Machine Operator at Franklin Press Inc.
Antoinette BroughtonAntoinette Broughton
Resource Specialist at Ground Game HealthResource Specialist at Ground Game Health