Terri Ann Quandt-Lara
Garden City,KS
Summary
Dynamic Warehouse Manager with proven expertise at Menards in inventory management and staff supervision. Enhanced order fulfillment efficiency through strategic problem-solving and effective delegation. Committed to maintaining safety standards while fostering a productive team environment. Skilled in forklift operations and dedicated to delivering exceptional customer care.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
Menards
08.2017 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
- Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
Shift Manager
Taco Bell
03.2015 - 04.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
- Built relationships with customers and managed accounts to drive revenue and profit.
Home Health Aide
Sunrise Assisted Living
03.2011 - 11.2015
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Trained new staff members on best practices for home health care.
Education
High School Diploma -
Garden City High School
Garden City, KS05-2011
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Inventory management
- Delegating work
- Hiring and training
- Loading and unloading
- Problem-solving
- Order picking and processing
- Employee safety
- Staff supervision
- Order fulfillment
- Staff management
- Customer care
- Quality assurance
Timeline
Warehouse Manager
Menards
08.2017 - Current
Shift Manager
Taco Bell
03.2015 - 04.2017
Home Health Aide
Sunrise Assisted Living
03.2011 - 11.2015
High School Diploma -
Garden City High School
Similar Profiles
Edwardo A SansoresEdwardo A Sansores
Retail Sales Associate at MenardsRetail Sales Associate at Menards
Jonathan ContrerasJonathan Contreras
Sales Associate at MenardsSales Associate at Menards
Nick ParisiNick Parisi
Lumber Yard Worker at MenardsLumber Yard Worker at Menards