Terri Rushing
Prairie Grove,AR
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Microbiological Quality Associate
Argon Medical Devices
01.2013 - 08.2023
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in timely manner.
- Streamlined quality control procedures by developing and implementing standardized checklists for consistent inspections.
- Reduced production downtime by identifying potential issues early and working with cross-functional teams to implement corrective actions.
- Conducted thorough root cause analyses for non-conformances, contributing to continuous improvement initiatives.
- Maintained accurate records of all quality-related activities, ensuring compliance with regulatory requirements.
- Participated in internal audits to identify areas for improvement and ensure adherence to established procedures.
- Contributed to successful ISO certification renewals by maintaining up-to-date documentation and demonstrating compliance during external audits.
- Developed comprehensive reports detailing quality metrics, trends, and recommendations for management review.
- Implemented process improvements based on data analysis, resulting in reduced defect rates and increased overall product quality.
- Coordinated with engineering teams on design changes, providing input on potential impact to product functionality or manufacturability.
- Performed routine equipment calibrations, ensuring accurate measurements were obtained consistently throughout testing processes.
- Addressed non-conformance issues, pausing production to correct errors.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Performed standard Engineering R&D first article inspections and random sampling inspections to verify adherence to customer standards.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
- Assisted in developing inspection and testing protocols.
- Provided technical support to production personnel.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Mentored junior Quality Associates, sharing knowledge and best practices to foster collaborative work environment centered around continuous improvement.
Calibration Technician
Superior Industries International Inc
06.1995 - 12.2008
- Enhanced calibration accuracy by regularly maintaining and adjusting equipment.
- Optimized instrument performance through diligent troubleshooting and repair of malfunctioning devices.
- Streamlined processes by implementing efficient calibration procedures, resulting in reduced downtime.
- Improved equipment reliability with meticulous maintenance and inspection schedules.
- Supported various departments in achieving production goals through prompt resolution of instrumentation issues.
- Maintained organized inventory system for all test equipment, ensuring timely access for necessary repairs or calibrations.
- Assisted in development of new calibration methods, leading to more accurate results and improved efficiency.
- Reduced equipment failures by conducting thorough root cause analysis and implementing corrective actions.
- Collaborated with engineering teams to develop customized solutions for specific calibration challenges.
- Contributed to safe work environment through consistent adherence to safety protocols during equipment handling and testing procedures.
- Ensured compliance with industry standards by keeping up-to-date with regulatory requirements and applying them in daily tasks.
- Expedited issue resolution through effective communication with team members, supervisors, and customers regarding instrument conditions and needs.
- Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in timely manner.
- Managed informational database and processing of returns.
Veterinary Assistant
Farmington Veterinary Clinic
02.1990 - 06.1995
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring smooth recovery process.
- Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
- Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
- Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted patient care services.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Provided compassionate care for animals during their stay at clinic, creating a positive experience for both pets and owners.
- Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
- Collaborated with the veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured proper restraint techniques were employed during examinations or procedures to protect both staff members and animals from harm.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Restrained animals to protect veterinarians from potential harm.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted in examination and treatment of animals in veterinary clinic.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Prepared animals for surgical procedures.
- Kept detailed records of animal treatments and medications.
- Observed animals for signs of distress or illness.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Assisted veterinarians with euthanasia of animals.
Education
Extensive On-the-job Sponsored Training
High School Diploma -
Corning High School
Corning, CA05.1984
Skills
- Validation Protocols
- Documentation Review
- Design of experiments
- Internal Auditing
- Product Inspection
- Waste Reduction
- Process Validation
- Non-conformance reporting
- Quality Training
- CAPA Assistance
- Data Analysis
- Regulatory Compliance
- BEP Risk Management
- Non-compliance Assessments
- Finished Product Inspection
- Detail Oriented
- Documentation And Reporting
- Test Planning
- Sound decision-making abilities
- Project Management
- Functional Testing
- Manual Testing
- File Management
- Internal Audits
- Technical reporting
- Team Leadership
- Safety Procedures
- Analytical Thinking
- Problem-solving skills
- Decision-Making
- Dimensional Measurement
- Safety Education
- Specifications Conformance
Accomplishments
- Document and resolve product testing requirements which leads to FDA approval.
- Achieve on-site testing data by completing fungal, bacterial, viral, pyrogen, and environmental testing methods with accuracy and efficiency.
- Monitor, test, and control of aClass 8 cleanroom production environment.
- Assist Engineering R&D with pre and post biological product studies and information.
- Used Microsoft Excel to develop and monitor Engineering BEP studies tracking spreadsheets.
Certification
- Certified Bangs Blood Analyzer, State of Arkansas - 1991
- American Society of Quality Training - 2000
- Certified CPR, 1st Aid, Superior Industries - 2005
Timeline
Microbiological Quality Associate
Argon Medical Devices
01.2013 - 08.2023
Calibration Technician
Superior Industries International Inc
06.1995 - 12.2008
Veterinary Assistant
Farmington Veterinary Clinic
02.1990 - 06.1995
Extensive On-the-job Sponsored Training
High School Diploma -
Corning High School
- Certified Bangs Blood Analyzer, State of Arkansas - 1991
- American Society of Quality Training - 2000
- Certified CPR, 1st Aid, Superior Industries - 2005
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