I have worked in healthcare for the majority of my life and I would love the oppurtunity to continue working in healthcare in some form I am a very nice and friendly people person, I get along well with my co-workers and I would really love to work in Registartion or ER Tech and become part of an awesome team for the future of healthcare I am the type of person that is looking for a career that I care about instead of just a job
Terri Spurgeon
Louisville,KY
Summary
Dynamic Business Office Manager with a proven track record at Landmark of River City, excelling in account reconciliation and deadline management. Skilled in fostering relationships and enhancing office administration, I effectively resolved financial discrepancies and streamlined operations, ensuring timely invoice processing and accurate budgeting.
Overview
24
24
years of professional experience
Work History
Business Office Manager
Landmark of River City
12.2015 - 10.2024
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Applied for Medicaid for my residents.
- Verified Insurance information and applied for insurance authorizations.
Security Guard
Security First
12.2012 - 12.2015
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
EMS
Yellow Ambulance
07.2000 - 09.2010
- Developed strong relationships with community partners such as EMS providers, police departments, fire departments, schools, civic organizations to foster collaborative emergency preparedness efforts.
- Cultivated a positive relationship with local EMS providers to ensure seamless transitions of care for patients arriving at the emergency department from pre-hospital settings.
- Dispatched police, fire, or EMS units to respond for emergent situations with established procedures.
- Provided crisis intervention and emergency management, delivering information to EMS and law enforcement.
Education
GED -
Central High School
Louisville, KY10-1995
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Office management
- Relationship building
- Records management
- Document management
- Vendor engagement
- Spreadsheet and database creation
- Computer skills
Interests
Timeline
Business Office Manager
Landmark of River City
12.2015 - 10.2024
Security Guard
Security First
12.2012 - 12.2015
EMS
Yellow Ambulance
07.2000 - 09.2010
GED -
Central High School
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