Summary
Work History
Education
Skills
Timeline
Generic

Terri Taylor

Decatur ,GA

Summary

Accomplished teaching professional with solid leadership approach and passion for student learning. Implements successful and diverse lessons to enhance instruction and engage student interest. Organized problem-solver skilled at approaching educational issues and devising forward-thinking resolutions to promote student advancement.

Work History

Lead Teacher

International Preparatory Academy
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.

Quality Control Inspector

Plaid
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Packer Associate

Tailored Brands Inc.
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Collaborated with team members to ensure timely completion of daily packing tasks.

Infant Teacher

Wanda's Family Childcare
  • Enhanced infant learning by implementing age-appropriate activities and educational games.
  • Promoted cognitive development through interactive play sessions and sensory experiences.
  • Improved communication skills among infants by incorporating sign language into daily routines.
  • Assessed developmental milestones and provided regular updates to parents on their child''s progress.

Infant Teacher

New Life Learing Center
Huntsville , AL
  • Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
  • Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
  • Tailored lessons according to each infant''s individual needs, ensuring optimal learning opportunities for all children in the class.
  • Kept classroom and feeding areas clean, neat and safe.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Promoted development of social, emotional, and communication skills in infants.

Front Desk Agent

Studio Plus Extended Stay
Birmingham , AL
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

Customer Service Representative

Dish Network
Tulsa, OK
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

Customer Service Representative

West Communications
Tulsa, OK
  • Maintained high call quality standards by adhering to company guidelines and protocols.
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Continuously expanded product knowledge through training sessions and self-directed learning efforts.
  • Handled escalated calls with professionalism, effectively de-escalating situations and finding resolutions.
  • Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
  • Escalated complex matters to management to request information or appropriate action to resolve.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.

Education

Associate In Theology -

Rushing Spring Shool of Theology
Sylacauga, AL
05.2012

Childersburg High School
Childersburg, AL
05.1990

Skills

  • Behavior Modeling
  • Classroom Management
  • Activity Planning
  • Student Records Management

Timeline

Associate In Theology -

Rushing Spring Shool of Theology

Childersburg High School

Lead Teacher

International Preparatory Academy

Quality Control Inspector

Plaid

Packer Associate

Tailored Brands Inc.

Infant Teacher

Wanda's Family Childcare

Infant Teacher

New Life Learing Center

Front Desk Agent

Studio Plus Extended Stay

Customer Service Representative

Dish Network

Customer Service Representative

West Communications

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Terri Taylor